Tutorial: Creating and deleting an alias
As promised, below you’ll find a tutorial walking you through the steps to creating and deleting aliases. This is done through the “Account Info” link within profiles.
UPDATE: If you are logged in using a broadband Yahoo! account (@sbcglobal.net, @att.net, etc.) please be sure to follow the steps outlined on the “Update for Broadband Users” post INSTEAD of the tutorial below.
Melissa Daniels
Yahoo! Community Manager
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- 188 Comments
November 6th, 2008 at 12:42 am
Again, Melissa, please let your design team know that on top of the poor performance of the new profiles, any design that requires this much explanation is going to be bad for a social network. This is too complicated and in many ways pointless. People could pick up the old system with no effort or tutorial. THAT was good design. This new format needs to end or at least needs to go back to something SIMILAR to the old system. The more Yahoo insists on the new profiles the more they hurt themselves.
Please people sign the petition and stop the abuses Yahoo is putting us though. http://www.ipetitions.com/petition/Oldyahooprofiles/
November 6th, 2008 at 11:18 am
Sorry but why are you putting up a spam link, I am happy to sign a petition but I will be dammed if I am going to pay for the privilege!
November 6th, 2008 at 3:00 pm
You don’t HAVE to pay to sign it, they just make it look like it so people will. its free to sign up and hten sign it.
November 6th, 2008 at 3:29 pm
Terra,
Spam does violate the terms of use for this blog– I don’t moderate out your comments because I know you’re not spamming, but please be conscious of this stipulation.
I’m not asking that you remove the petition or that you stop your efforts or stop voicing your opinion– just wanted to be clear.
-Melissa
November 6th, 2008 at 4:52 pm
I know, and its frustrating because I didn’t know that the petition did that, I really would never make one on a site that linked to spam knowingly and my understanding is it does not always.
I really am sorry for anyone who has frustration from it though.
November 7th, 2008 at 9:16 am
I know. That’s why I didn’t pull it down.
-Melissa
November 21st, 2009 at 1:36 pm
Melissa – I receive an error when attempting to delete an alias from your Profile. Yahoo is aware of this problem. But I dont see this in know issues site or anywhere around here. My problem is not solved for almost 12 months which is know isssue.
Please check this case you can know more details – KMM152254946V29133L0KM
November 6th, 2008 at 10:42 pm
do what you fel is best=It is confusing to me, but if I don’t like it there are other web sites, just like tv=if you don’t like the show shift chanels.I’ll try to learn it if I wish to stay
November 11th, 2008 at 1:24 pm
I WATCHED THE VIDEO………I DON’T HAVE A MY PROFILES IN E-MAIL OR GROUPS……..HELP
MIKE
PS I HAVE CAPS ON BECAUSE I’M SO DEPRESSEDDDDDDDDDDDDDDDD
November 16th, 2008 at 8:24 pm
Does anyone know how to contact Melissa Daniels? I can’t find a link or other means. If anyone knows, please email me at reallygoodquotes@yahoo.com.
Thanks.
November 30th, 2008 at 11:31 am
I hate this new yah00 it was fine the way it always was if you don’t change back my family will find music some other place as soon as possible and you will lose more than you might think.Joyce Campbell
December 1st, 2008 at 5:50 pm
Could not hear, altho I had sound up high, and poor vision on the screen. Couldnot understand what she was saying. Why fix something that worked .
November 6th, 2008 at 11:15 am
Sorry for repeating the obvious but this should have been done day one of the new profile system, computer geeks tend to forget that most people do not have a degree in software engineering. By the way did the recent fiasco scare off google from the advertising deal or was it all yahoos users moving to google so they did not need to deal with Yahoo as they got it for free!?
D
November 6th, 2008 at 3:37 pm
Dave,
This tutorial wasn’t posted on the day of launch as this information hasn’t changed since the relaunch of profiles. You’ve always been able to access your alias information through your “My Account” link and manage your IDs that way.
-Melissa
November 17th, 2008 at 4:09 am
Melissa: I have emailed unsuccessfully regarding my yahoo profiles. A Message shows “ACCOUNT DEACTIVATED BY ADMINISTRATOR.” What is this all about? I’ve done nothign wrong at all!!!!! When will this be fixed, it’s been over 7 weeks now. I am now a paying customer at Yahoo games when I was free all because someone at att/yahoo messed up my account initially. HELPPPPPPPP. I can’t even delete or access any area to add a gaming profile. This is wrong. My e-mails sent previously received a generic response. My follow-up email wrote each point out clearly and once again I received a generic response. What gives? FRUSTRATING AS HECK ADN NOT A HAPPY YAHOO USER. TODAY’S DATE IS 11/17/2008 TIME 06:04 CT.
March 5th, 2009 at 3:16 am
I have problem getting connected without showing my picture.
November 30th, 2008 at 12:18 pm
I have tried for days now to go through “My Account” to delete alias and create… always get the OOPS, servers taking a break… now what Melissa ?
December 13th, 2008 at 11:08 am
I have the same problem. If you find out send me the answer.
January 6th, 2009 at 11:08 am
I am having the exact same problem. On my laptop, I don’t even get the “delete now” option when trying to get rid of an alias, but my work computer gets me at least to the “oops, servers taking a break.” Has anyone found a resolution for this problem?
March 2nd, 2009 at 4:39 pm
me too… delete alias function is broken. time to get it fixed. just look at this thread!!! Nov 2008, Dec 2008, Jan 2009, March 2009 and still yahoo hasn’t attended to this matter — SHAME ON Y!
May 8th, 2009 at 4:28 am
Delete alias function is still broken, not for all IDs, or even for all aliases from 1 particular ID. I think Melissa realises this now (internet search reveals at least 50 people with the same ‘oops! Looks like severs taking a break problem’) and is trying to find a soloution.
There is a soloution if you already (or create some so that you do) have the maximum number of aliases (6) for an ID: you can delete one or more by going to your Yahoo Mail. Instructions available at Yahoo Answers, see here: http://answers.yahoo.com/question/index;_ylt=AsnTMvP6vqFMSjQHzIUB5R3sy6IX;_ylv=3?qid=20090504134804AAixyq3
Hope that helps
July 9th, 2009 at 11:32 am
Anybody here who is complaining about an error received when deleting an alias (Oops! Looks like our servers are taking a break. Please try again later.) is wasting their breath. I complained about this problem last year. After receiving an automated message, I got a real person reply saying they were “updating their server” so to sit tight in the meantime. Hello hello <<>> that’s crock. I’m watching Yahoo fall apart before my eyes..the new Yahoo profile setup is ridiculous, Yahoo 360 is shutting down along with Geocities as well..what’s next? Yahoo will be no more?
The reason why I wanted to delete my alias is because of a damn stalker..I shouldn’t have to close my account entirely, or even create a new one! If the option is there to delete an ID then it should work! point blank, end of story!
November 16th, 2008 at 8:17 am
Yes, they make us non-geeks jump through way too many hoops, as I’m trying to do now with all this conflicting info about the new profiles. Even Yahoo’s Small Business webhost accounts seem to be affected. They won’t let you set up the 5 e-mails that are supposed to come with the account. The old interface is still there ~ it just returns an error when you try to use it.
As for the Yahoo/Google deal, it seems they were about to run into an antitrust snafu. That was gonna make Microsoft unhappy. Can’t let Bill Gates lose a nickel, now ~ can we?
But Google and Yahoo lawyers are wrestling with Feds, trying to iron out the kinks. Kind of a moot point now, I doubt if either company will get too fat since the economy has tanked.
November 6th, 2008 at 2:44 pm
Keep it up … everyone is complaining as usual … but just keep it up .. and I hope that you find a way to eliminate spammers once and for all … the spammers in Yahoo! chat, profiles, games … and all other services …
Good luck
November 6th, 2008 at 3:02 pm
this latest ‘upgrade’ made spam worse though. They are making spam worse with each change, it won’t get better with more changes unless they want it to.
November 6th, 2008 at 3:34 pm
Terra and Luay–
We’re aware of the spam issues on the network and are actually actively working to combat it to protect our users.
To help us, the best thing you can do is to report offensive messages as spam. This routes the messages to Customer Care and flags them internally.
Sorry for the frustration!
-Melissa
November 6th, 2008 at 4:51 pm
Frankly If given the choice I’d say let the spam run free and give us the old profiles back, but still reporting spam doesn’t seem to help much, the spammers somehow know how to get past the safeguards for chat making the safeguards themselves useless and now after the profile shift they are asking us to join groups. I’ll report it until I can find a site that does what yahoo used to, but I doubt it will help.
November 7th, 2008 at 5:49 am
I’ve been reporting spammers for quite awhile now and still see the exact same spammers sending their load of crap out to people. Reporting them has had no effect. The best thing that yahoo could do right now would be to eliminate the dumb limit on how many names people can have on their ignore lists. Another good thing that could be done would be to add a “wildcard” ability to ignoring spammers, for instance all those names that start with “A0…”
November 6th, 2008 at 5:16 pm
The changes that removed completely independent identites within one account STINK ON ICE! This “aliases” garbage is just that – garbage! USELESS! Bring back my INDEPENDENT profiles!
November 7th, 2008 at 9:18 am
RealFurr,
If you’d like independent profiles for each of your IDs, you’re more than welcome to create separate Yahoo! ID’s for each. Aliases are not a new thing and have been in place all along.
-Melissa
November 11th, 2008 at 7:07 am
That doens’t work Melissa. That doesn’t work at all. Every other low rent IM cleint out there already does that. MSN, AOL, Gmail. Thats why we come here. That was the SPECIFIC reason many of us came here. now your taking that away. you do NOT retain the same functionality that you used to on Yahoo. Having to make antoher email account for each name is NOT an acceptable alternative.
November 6th, 2008 at 8:58 pm
GOD BLESS AMERICA
November 6th, 2008 at 10:45 pm
do what you feel you must to make it better, I don’t understand it yet, ut if I want to stay here I will enenully learn it
November 7th, 2008 at 12:25 am
Please try working through the tutorial again, this time using a BT Yahoo! account. These paid-for accounts are a total disaster area. There’s no id card, you can’t add aliases or remove the preset ones BT have given you. The ‘Help’ is worse than useless.
Whenever you tick an alias to make it visible, the system forces you to tick your main id as well. This replicates the problems that existed on the old profile system.
Ditch the id carousels.The new default icons are ugly. There are problems adding and deleting id pictures. On all systems using the carousel except the new profile system, you can have apply changes to one Yahoo product only, or to all products. The new profile system doesn’t match this standard.
The default should be to change for one product only. It’s too easy to apply the change globally by accident. Then you can only get back to separate pictures by going into every product individually.
BT has recently had the audacity to change its terms and conditions so that people who ditch its broadband service will shortly be charged for the privilege. I have spent hours on the phone to them over the years about these problems, usually being fobbed off with lame duck excuses. My emails to Yahoo! usually get redirected to BT, even when the problem encountered is not with a BT product.
Forget trying to share ids across different products. I was convinced ages ago you couldn’t do it satisfactorily. The new profiles prove this even more convincingly.
November 7th, 2008 at 6:00 am
This new system is very very bad . Still not able to put in a photo in my profile . My personal info looks like it got in there o.k., but even attempting to add a photo is nothing but failure. My puter is on Windows XP system and i have internet explorer version 6 . The old way was just soooooooooooo much easier to work with . BRING IT BACK OR AT LEAST SOMETHING SIMILAR TO IT . Maybe I need a degree in Computer Science to understand how all this new thing works out . Naw, a college degree in computer science would still leave me confused and frustrated , gee , this isn’t fun anymore,
November 7th, 2008 at 10:51 am
Melissa,
with the att.net version of yahoo, I still cannot seem to find a way to delete an old alias. PLEASE HELP!!!!
November 7th, 2008 at 11:23 am
Hi Connie,
When you click on the “Account Info” page at http://profiles.yahoo.com you should be taken to the AT&T Account page. Up in the top right there should be an “Account Info” link that should take you to the account page.
Let me know if this helps/works.
-Melissa
November 7th, 2008 at 11:25 am
It does take me to that page, yes, but when I click on create, edit, delet profiles link, it takes me to the alias page and just says “oops” and then redirects me to my real profile page.
November 9th, 2008 at 7:12 pm
Hi melissa………………………..aout that http://profiles.yahoo.com.,,,,it dose not take you to account info page…….it throw you to the member center page..i try so many time and it dose not work…..i have been trying to change my default in yahoo games for so long i gave up on it………………unless you know how to .e-mail if you do plzzzz
thxs !!!!!!!
December 7th, 2008 at 11:30 am
I have clicked on the account info so many times today to try to create an alias for my groups, but it takes me to a blank page where I can do nothing. Please help! I updated the name on my profile but on ALL my groups it still shows my old profile name. Will this change or am I stuck with my old profile name on all my groups forever?
December 8th, 2008 at 10:40 am
Opal,
You need to create an alias in order to join a group. Based off your email, it appears as though you’re logging in through a broadband account. Like Ryan, please follow the steps in the “Update for Broadband Users” post (http://www.yprofileblog.com/blog/2008/11/14/update-for-broadband-users/) to add/create a new alias. Once you’ve done this you should be able to join your group with no problems.
You can also update your display name through this page– this will affect how your name shows up in your old groups.
Hope this helps.
-Melissa
December 7th, 2008 at 6:52 pm
I am having the exact same problem. I have the att.net version and I’m trying to delete an alias and there just isnt a mechanism to do it. I can do it on a yahoo account that’s not associated with att.net, but not with one that is. This new profile garbage is absolutely ridiculous. I defended Yahoo for so long, but I think I’m ready to walk.
December 8th, 2008 at 10:38 am
Ryan,
The post titled “Update for Broadband users” (http://www.yprofileblog.com/blog/2008/11/14/update-for-broadband-users/) should solve your problem and will walk you through the steps.
-Melissa
November 7th, 2008 at 3:17 pm
I’m having the same problem can someone help, this is preventing me from joining a group I was invited too
November 7th, 2008 at 8:37 pm
Many members of my group are still having difficulty with the profiles.
In fact – many members profiles when I go to check them out, show up as an error page or missing such as this member:
http://profiles.yahoo.com/nicolajane63uk
I am unable to tell this member how to correct her profile and make it show?
Please help charmainejensen@sympatico.ca – best email to reply back to me at. I want so much to help the members of my group.
Thanks so much… Charmaine Jensen-Voisine
November 23rd, 2008 at 7:49 am
Hi Melissa,
Like Charmaine, I and my group members are having difficulty with their profiles. I understand now why for the last few weeks members have not been providing profile information when they apply to my group, because it is too complicated and they don’t understand how to do it.
My group is for adult women and we require a profile to be displayed on the members list which stated they are 18 or over and female. Simple you would have thought. With the old profiles you could make sure that this profile information and any other that you supplied such as your name and location were kept only within your own group, a basic security feature that we were happy with.
Now it would appear that this information is available on the basic Yahoo ID. I have only just become aware of this change, but I understand it took place several weeks ago. I am wondering if I should send a message to all our members warning them to make their IDs unsearchable as it would appear that otherwise they will be vulnerable to people finding them who would not have otherwise found them through their old profiles.
I don’t understand why all these changes were done, it seems to make your membership information less secure and controllable. Also I think Yahoo is extremely remiss in not having made a point of sending information to all users of IDs and profiles. As a group owner I log on most days and do site admin and yet only just became aware of all this today because I had a group applicant who kept telling me she had provided the profile but it wasn’t there on the group.
If Yahoo continue to make it so difficult for members to supply profiles to groups such as ours then new members will stop coming; in fact I think they already have, this explains why no new applicants in the last few weeks have provided a profile, either it is too difficult, or they understandably don’t want to provide information which is so visible.
If we can’t get new members then our group, our community will die, and we will have to set up a new e-community to replace the one I have spent the last three and a half years developing.
In the end, if users stop using groups because the lack of profiles are making them unworkable, then the groups will die and Yahoo will be left with a reduced network, telling us that it was all our fault because we wouldn’t do it the way they wanted us to.
NO! If if doesn’t work for the community of users, and judging by the volume of dissatisfied comments on this page that is the case, then it is not working, full stop.
We want the ability to have profiles, aliases, whatever you want to call them which are visible only to the groups on which they are used.
If we don’t have that, then they groups will wither and die.
Simple as that.
Melissa, do you understand that, and can you pass it back up the line to the powers that be?
Thanks
November 7th, 2008 at 10:20 pm
Wouldn’t it just have been easier to add the social network features to the old profiles and letting the users opt into them if they wanted to? I think the nuking of everybody’s profiles is completely unacceptable and I decline to update my profile as I don’t want to join a social network.
November 8th, 2008 at 5:13 am
Melissa, is any of this dissent making it’s way back to those who can do something about it, or is it stopping with you?
November 17th, 2008 at 5:01 pm
Hey look, no response. How about that. LOL!
November 17th, 2008 at 5:07 pm
Hi Doug,
It’s definitely making it’s way back up, but for those of you looking to see Yahoo! revert back to the old profiles format, I’m sorry to say, you won’t see that happening any time soon.
As I mentioned in a past post or comment, Yahoo! is moving towards a more open and social experience. This change to profiles is just one part of this broader strategy and change to Yahoo!.
The team is working hard to implement the changes into the new product that you all have mentioned– including join date, online status, last updated date, cool links, etc, but the design as a whole will not change.
-Melissa
November 19th, 2008 at 5:46 am
Hello Melissa,
So basically you’re saying there is no reason to stay with yahoo since yahoo just wants to be another “social network” like myspace or facebook ? One of the reasons alot of people use yahoo is that it WASN’T like them. In case yahoo hasn’t noticed, and it appears yahoo hasn’t, yahoo was already a great social network the way it was. The chatrooms were the best and I’ve made alot of really great friends in them, but since yahoo chose to ignore improving them or at least maintaining the quality of the rooms and spent resources on creating just another social network instead. Most of my friends have left and what is left of the rooms are too choked with bots to be worth visiting anymore. It makes me sad that yahoo has chosen to toss out what was a great “social network” to become just another knock-off of the others.
I hope you noticed that alot of references to yahoo from other posts, including mine, refer to yahoo’s services quality in the past tense ?
December 7th, 2008 at 6:59 pm
Yahoo, give it up and face reality! You’re not going to compete with Facebook or MySpace!! That’s not why your users are using Yahoo! This profile experience is almost enough to make me want to dump my overpriced AT&T internet and switch to something else.
November 8th, 2008 at 2:06 pm
Hello,
I have a problem and your on-line assisted help can figure it out…..that makes the two of us. After watch your tutorial, printing pages for reference and just about everything else humanly possible I can access or change my aliases. MY page totally differs from yours and there is nothing I can do to change it. My yahoo is different than yours. So much so the pages you reference are NOT there on my screen. For one, I keep getting this EDIT.CLIENT.YAHOO each and everytime no matter what I do. It seems the changes to yahoo did not include me!!
Even your help line was amazed. What on God’s earth have ATT/Yahoo done?
My “Change Publicly Viewable Information” page has the follow URL ( https://edit.client.yahoo.com/edit_profile?stage=mc_edit_public&.scrumb=h/GLgS.Tr7x) and can not change aliases.
Please advise.
a not so happy camper
https://edit.client.yahoo.com/edit_profile?.scrumb=cvq9KOnri5s
November 8th, 2008 at 2:27 pm
I have a problem and Yahoo on-line help can’t correct it. They have never heard of not being able to access or change aliases.
I have followed your tutorial, printed pages for clarity and just about everything else humanly possible with no luck.
My pages are different that yours!
I keep getting this EDIT.CLIENT.YAHOO URL.
Change Publicly Viewable Information at the following URL (https://edit.client.yahoo.com/edit_profile;_ylt=AjymBfAQNl60CPL6twFrIqp0dQlG?stage=mc_edit_public&.scrumb=PxgjhHMj0E1) and I can’t access for change any of my aliases.
However there is an EDIT button and when I click it this comes up – Oops! Nothing to see here. Go back to your profile. My profile is in BETA – is that the problem? If so how can it be corrected?
Better yet – how can I access and change my aliases?
November 8th, 2008 at 10:48 pm
Thanks for the video tutorials.
Since I was directed here to give feedback, please pass this on to your development team:
Make the Yahoo! Avatars in the Profile Card animated and larger (at least as large as what’s shown on the Y!Avatar site). Thanks!
November 8th, 2008 at 11:08 pm
So! where is my? VOICE like my old Profile.
With kindest,
JR.. Patentee ‘120
November 9th, 2008 at 5:03 am
its a nice messanger but im having a problem,i dunno how to change my ** Nick Name ** for a chat room
November 9th, 2008 at 11:52 am
What can I say that hasn’t been said? I joined yahoo years ago when the user rooms were still around and frankly, I loved it. Now it feels to much like myspace and facebook and I hate it. Many of the people I knew have left because of this and I no longer go to any chat rooms and am wondering if I am wasting my time here.
Now I see that some adult rooms have also been removed and our profiles are well to be honest, crap. I never liked the 360 profiles you made because they were to networky for me and these are even worse.
I don’t come on yahoo to announce to the world all of my private information, but more and more I find I have to fight to prevent it being placed out there anyway.
The latest thing that bothers me is being sent pop ups saying that someone has sent me a personal message only to click the link and have yahoo personals want me to sign up. I have been married nearly 24 years and have no interest in yahoo personals or any other dating site. When I sent a report to yahoo personal customer support they replied saying someone would get back to me within 48 hours, and they did, another automated message saying they would get back to me within 24 hours. Unfortunately this is the normal stuff I am starting to expect from a once great service.
I just have to say, why try to fix something that wasn’t broken?
November 9th, 2008 at 12:38 pm
I am quite intelligent when it comes to working with computer software, however, this yahoo profiles has been the hardest thing to figure out. Nothing written or any links seem to fix the problem. I’ve been added to a group and receive the emails and when I go to actually look at my profile, it has a jarbled mess of numbers and letters, nothing of what my profile really is online. When going to add my profile to the group, it says to add a new profile, I type something in and it says there is nothing there to see with the link of my profile. I click the link and there is my profile. Any thoughts or suggestions? Is my account messed up or is there something I’m not seeing?
November 9th, 2008 at 8:43 pm
I can’t believe how the Big Y keeps taking straightforward features and making them complicated. The philosophy seems to be: “If it aint’ broke, keep fiddling with it until it is.” Everyone I talk to is experiencing the same frustrations.
November 10th, 2008 at 7:30 pm
Wow. This video is also useless. O_O Just as useless as the Alias profiles now. Just get rid of them, Yahoo. You just don’t seem to understand that you can’t do anything with them. How can you manage your Aliases when you can’t do anything with them. “Oh, why don’t I make an alias? Oh, wait! It just gets redirected to my main profile. This is Great! This makes Aliases pointless! This is the greatest idea in the whole wide web…” No one is going to say that.
November 10th, 2008 at 8:25 pm
I have two aliases, but with the new setup, I’ve lost the ability (or don’t know how to use it) so that only 1 alias is active when I’m logged into Yahoo IM! I don’t see the Drop down under “Messenger –> My profiles” in order to make my second alias inactive. How do I accomplish this in the new version… other than reinstalling the old version or deleting my personal, as opposed to work, alias?
November 10th, 2008 at 9:47 pm
The fact that this many people are having problems simply dealing with how Yahoo has redesigned profiles is pretty clear evidence that something is wrong. Taking away the ability to have a profile for an alias? That isn’t helping the user experience. There’s not really a point to being able to create an alias if it links directly back to your main profile. All that does is encourage multiple accounts which is even MORE cumbersome and obnoxious to the general user. Not to mention that blanking all the profiles to encourage everyone to upgrade? Are you serious? It’s very apparent that Yahoo has become all about the technology and shiny features – and figured out how to do the exact OPPOSITE of what its users want. And Melissa, I understand that you don’t make policy and are trying to make the best of a really crappy situation. But damn if telling people that “this is the way it’s always been” when it by the gods isn’t is just condescending and patronizing. The fact is that this is one of the single WORST “new” experiences I’ve had with a website/software item in a long time. Quite simply, if learning a product that I’ve already used for years requires this many tutorials and trainings to figure out how to properly use your software for making a bloody profile, there are plenty of other sites and services which I will be exploring – and encouraging others to do the same. You’ll be losing another user – but I’m sure Yahoo is used to that at this point.
November 11th, 2008 at 1:28 pm
I don’t have any of the ‘MY PROFILES” you talk about
November 11th, 2008 at 3:07 pm
Well, I’ll add my 2 cents…
I’ve been reading the blogs here for weeks, tried reading the tutorials, tried to understand all this computer lingo and I am still lost.
For Yahoo’s information, I’ve been online with you for years, used your IM, used it for chatting and also, just as a “heads up” for when I would get new mail. Yahoo was my homepage and I had a club or two in the day…
Now, all I do is use my homepage to read news and see if I have mail.
Soon, with all the confusing changes, I may have to find another place to call “home”.
I am so very sorry you have changed (for the worse), it was not necessary.
I do not, and will not, have a myspace, facebook, or yahoo “page” for the world to see.
I came here to talk to personal friends I’ve made, but I am private and will remain so.
Thankyouverymuch.
November 11th, 2008 at 3:44 pm
Well. good for you , keep up the good work , privacy matters.
November 11th, 2008 at 4:02 pm
I watched the tutorial and was able to follow along until the my account page was pulled up. Mine looks completely different than the example shown in the tutorial. I haved tried accessing the my account page from mulitple locations and none bring me to a page thats looks like what was in the tutorial and there is no option on the my account page i have to create or edit and alias. I have gone through the online help areas and just end up going in circles. Anyone else having the same issue???
November 12th, 2008 at 8:12 am
Just repeat Dan’s comment (above) and you also have my observation. All I want to do is add a new screen name to use on Yahoo. I’ve tried everything in the book, and it just keeps going around in circles! Also, my pages look nothing like the one in the tutorial. In addition, I had a difficult time understanding the voice.
November 13th, 2008 at 12:39 am
i meant to buzz down this article. but i wasn’t given the option
November 15th, 2008 at 7:25 am
on this profile are you aloud to change the background colors or does it have to stay ugly old blue?
November 15th, 2008 at 8:14 am
I’m still trying to get this to work — with no luck at all. Why did you make making a new screen name so difficult? It used to be so easy to do!!! I don’t like your new system. It just goes round and round in circles. Someone screwed up when they designed this mess!!!
November 15th, 2008 at 4:05 pm
yahoo, you screwed up. i’ve had a yahoo account for like 12 years. suddenly i cannot download files from groups i’m already member of. i cannot join groups i’ve been invited to join.
one page says i need to join. when i try it says i’m already a member and i need to change my username. when i try that i get the “oops” page. even though my existing profile clearly states my username i’m told it’s taken and i need a new one but it won’t let me choose a new one. i just get “oops”. vicious circle/ bad programming.
November 16th, 2008 at 12:00 pm
It seems more difficult to join a group with the new things. Before it was a simple click and they approve you with your yahoo email. Now this new pofile thing and it says you have to create a new profile to join a group. I find it very annoying and this is why I have moved to Windows Live only. No they dont have groups but its easier to get around
November 18th, 2008 at 1:43 am
I cannot believe what a mess Yahoo! has made in making these recent changes. I have 6 aliases attached to my main ID, and I use each of them for different online activities, each with their own profile. I am NOT happy about having the ability to have a separate profile for aliases taken away. And, I am certainly NOT happy with aliases taking a searcher back to a person’s primary ID. It forces us to make aliases unsearchable and defeats the purpose of an alias altogether.
Making matters worse, another major problem cropped up last night.
Since the number of aliases is still limited to 6, I deleted one of my aliases in order to add a new one. I had no problems doing that and all 6 aliases were showing in the people search section with check boxes to make them searchable, if desired. However, when I signed on today, all of my aliases were gone from the people search section. Only a single name remained: my main ID, and people do not know me by that name. I’m known primarily by one of my aliases, which, as of today, I cannot make searchable.
I have no clue what has happened, here, and cannot find an answer to this problem. All of the aliases are still showing on the “Account Information” page, the “Manage Your Yahoo! Identities” page, the Messenger “My Profiles” list (both active and inactive), and the drop down lists for choosing which name to use when entering a room or for IM’ing someone.
Has anyone else experienced this? And, does anyone have an answer for it?
November 18th, 2008 at 2:26 pm
It is a mess…… What ms. Melissa says doesnt work! can not edit or do anything with profiles!!!!!
November 20th, 2008 at 1:23 pm
I want to know why I cant put my picture in my im box, but the avatar will go in there, I dont want the avatar in there and they are telling me it cannot be deleated, thats mess up, and no one seem to be able to help me with this problem.
November 21st, 2008 at 9:15 am
What type of file are you trying to upload? Currently, you can only upload images that are in the .jpg or .png format that are 5mb or smaller in size.
-Melissa
November 20th, 2008 at 3:41 pm
I dont know if this is the right place to ask, but i can’t access a group of which i am already a member. It keeps asking me to make a profile. no matter what i do this page keeps coming up, ive tried every name, every combination and it sends me straight to my profile page every time. what is the problem?
November 20th, 2008 at 9:17 pm
Why can’t I delete a alial when I try to delete one I get this message oops looks like our servers are taking a break please try again later…It is started to piss me off I like it better when I was able to delete them can you tell what to do,,,
November 21st, 2008 at 8:48 pm
I have the exact same problem:
Sorry, there was a problem saving your information. Please try again.
I’m an engineer and I can’t figure this out for the life of me. I understand it’s all be in the name of consolidating various services and improving security, but the implementation is poor.
November 21st, 2008 at 9:58 am
why when I go to add an profile I cant get to it have all this mess to go through first keeps asking other questions and cant get to the add an new profil;e
November 22nd, 2008 at 4:50 pm
Mellissa,
I have been trying to resolve my problem through the help system and emails and just get canned answers that don’t address the problem that I describe. I am hoping that someone here can point me in the right direction.
I am trying to get my aliases registered in the peoplesearch system, especially those that I have used to register for groups.
On the peoplesearch page of my profile, I used the area labeled “Also allow people to find me by searching for the following alias(es) ” to associate my aliases with my profile. It just reported “Sorry, an unexpected error has occurred and we are unable to save your information at this time. Please try again later. ” I have been trying this for weeks and nothing is changing.
Since that didn’t work I tried the link labeled “Yahoo! Identity management page” on the same page. After responding with my password, it said that I have to be at least 13 years old to use that service. I have had this account for about 10 years, so does Yahoo actually think that I was 3 when I originally signed up?
I would appreciate some actual help if available.
Thanks for letting me rant.
Henry (age 46)
November 24th, 2008 at 8:57 am
Henry,
I’m sorry you’re having such trouble! Please email me directly as I tried emailing you using the address you provided here and it bounced back. I would like to verify your account and work through your issue but need to know your ID.
yprofileblog@yahoo.com
Thanks!
-Melissa
November 23rd, 2008 at 7:54 am
I am so lost right now. The Account Info link takes me to member services page. I am just trying to use the Groups. This is crazy. I notice someone else said this before but it seems to be ignored. What can I do now? TO top it off this video will not pull up. Where can I go?
November 24th, 2008 at 8:55 am
Brenda,
From the looks of your email address, you’re a broadband user, which is why your screens look different. I posted about the different steps you need to take to access the add/delete screens for aliases here: http://www.yprofileblog.com/blog/2008/11/14/update-for-broadband-users/
But if you still have trouble, please feel free to reach out to me via email at yprofileblog [at] yahoo [dot] com
-Melissa
December 1st, 2008 at 10:25 am
I was wondering what happened to my colorful profile that I posted last month…Please Yahoo listen to your RANTIN..Bloggers…Redeem Yourselfs….My profile was not a square grey Box happy face…:>{
purge
December 2nd, 2008 at 10:25 pm
hi.. how can i make an alias in a premium account (star in games)
it dont have that opcions =S
December 3rd, 2008 at 1:36 pm
All Yahoo wants to do is make themselves into MySpace. Nothing more. Yahoo, you’ve disappointed me. I’ve used your services for so many years, and now looks what is going on. You’re turning yourselves into a social network. I used Yahoo 360 for about two years and then it got old. I miss the old profiles and the chatrooms. Not to mention you need to do something about the porn-bot problem. It is pathetic how sloppy you guys have gotten.
December 4th, 2008 at 1:09 am
I think you have a big problems with the alias . I created 6 alias and now i can’t erased any of them
Always I try says that the servers are no available. Fix that or return to the old way since was better than now . Thanks
December 4th, 2008 at 5:16 pm
i dont usually make accounts in yahoo but now that i have been trying to delete some of my aliases it doesnt allow me. i dont know what’s wrong with the database or something but pleaseeeee allow me to delete some of my i’ds. i’d really appreciate it. hope that you will look at this situation A.S.A.P. i’m running out of memory to keep making new accounts and passwords just to have fresh aliases. T.Y
December 4th, 2008 at 9:28 pm
P.S…. I have no problem’s with the new profiles… only if it would show my profile when someone clicks on my name… it says my account has been deleted or its set to private and its NOT!! Whats the point of having a profile if nobody can see it
December 4th, 2008 at 8:25 pm
everything has already been said, GO BACK TO THE OLD WAY
December 4th, 2008 at 9:20 pm
http://p1.pf.re4.yahoo.com/yourIDhere
this takes you to your old profile page where you can manage your alias and stuff
=)
That’s not a spam
December 5th, 2008 at 3:11 pm
how create alias in beta profiles
help
December 5th, 2008 at 11:38 pm
Im trying to find an old friend at it has been difficult to do so.
December 6th, 2008 at 2:14 pm
Why is it only we users see how pointless aliases are now, or the absurdity of not being able to know anything about someone who wants to “Connect” until we ALLOW THE CONNECT?!?!?
December 7th, 2008 at 2:01 pm
i give up, all i tried to do was create another alias to give a christmas like name to use in chat- too confusing for me.
December 9th, 2008 at 11:42 am
http://p1.pf.re4.yahoo.com/yourIDhere
that brings you to your old yahoo profile to add alias’s and such
December 12th, 2008 at 10:49 am
This was not helpful at all and extremely hard to hear. I had the sound all the way up on both the pc and the video.
I want to delete an alias but when I edit alias only one shows up and it’s not the one I want to delete.
Where is the help request form for groups and for profiles
December 18th, 2008 at 7:53 pm
I been having a problem with this for 4 weeks now my account was made in 1997 dont know if this has anything to do with it.
When I click delete aliase I get a message:
” If you delete this alias, you will no longer be able to use it to mask your Yahoo! ID.”
Then click ” Delete Now”
Then I get message:
“Oops! Looks like our servers are taking a break. Please try again later.”
What can I do to fix this problem?? It will not let me delete any of my Aliases that I have created.
December 19th, 2008 at 3:41 pm
i do not like the new profiles. I been on yahoofor a number of years.I created a new seasonal alias. now I cannot delete it. Iget so tyoe pd crappy response like yahoo is taking a break from updating profiles, watt goes here?
December 23rd, 2008 at 12:47 am
Still the same prblem with the profiles. I can’t erase any of them
When yahoo will fix this problem. Is like they are just ignoring us
December 25th, 2008 at 3:14 am
[...] message that says "This alias is not available. Please try entering another." (Note: The Profiles Blog has some useful tutorials on this if you want visual [...]
December 28th, 2008 at 1:53 am
How can I make my alias shorter–as in 2 letters. I want my alias to be my initials, but it said that it was too short. IS THERE ANY WAY TO MAKE IT 2 LETTERS??????????
December 28th, 2008 at 5:15 am
Although I’m a new member,but simply guide me how to just delete my default ID,eMail,all profile data if can be.
December 28th, 2008 at 7:04 pm
this really sucks can you get rid of this conection thing on my home page ?????????????????? please help!!!!!!!!!!!!!!!!!!!
February 25th, 2009 at 6:05 pm
Help I have the same problem
December 29th, 2008 at 1:30 pm
Is there a way to search for yahoo members without knowing there name? The fun of Yahoo used to be finding someone in a town and chatting to them on messenger. Now I don’t have a clue! For example, if I’m going to travel on vacation to an town I often would visit with someone from that area. Now I don’t think that’s possible. Your Yahoo Chat rooms are a joke.. sorry, but they are! The only people there are bots and perverts. What’s the plan? Does Yahoo have one.
December 30th, 2008 at 8:26 am
i have aliases but i cant make anymore until i delete some that i have, i tried to delete it several times and it always says that yahoo’s servers r busy. i have tried this for several days and i still get the same message, how can i make more when i cant delete any??? help
December 31st, 2008 at 9:26 am
How do I change my default profile? For some reason, all of the sudden, today, my yahoo messenger shows my “primary alias” vs. the one I want to show. In fact, I want to change my “primary alias” but there doesnt seem to be a way to do so. Now, everyone on yahoo friends list is confused because they see my “primary alias”, one that I haven’t used in YEARS, vs the one I have always used. How do I change my “Primary alias” then delete the one I dont want anymore?
April 6th, 2009 at 10:08 am
i dont know the name it happier on my messenger list. my I.D is blessingtlvsu@yahoo.com and dr_noll77@yahoo.com happier on it why blessingtlvsu@yahoo.com should happier there.
January 2nd, 2009 at 1:24 am
What is the point of an alias that points back to your main profile? Why do other parts of Yahoo help imply (help blog dated dec 10th) imply that we can edit an alias? You ruined 1000’s of people’s online profiles and if you check most people are not bothering to recreate them.
I think they did this to force people to get new yahoo accounts for each alias so they could pretend to show that they have more users when they are actually losing them as a result of this poorly planned “upgrade” No wonder microsoft won’t buy them now.
January 2nd, 2009 at 10:20 am
I am flustrated that I have my main Yahoo account that I use only for my email and my profile for family. I have another screenname (alias) and several others for Yahoo chat in chatrooms and friends. I was able to setup the one alias screenname with a nice profile and was working fine. I went to delete other aliases and I can’t delete them and in the meantime I lost the profile that I use in chatrooms as well when I go to
My Account Information from Messenger. In my profile it only shows my main ID and nothing more. So what is happening? I’ve tried to get answers from Yahoo with no success. I WANT at least to use the main “alias” screenname for Yahoo chat…is this asking to much?
January 5th, 2009 at 9:04 am
the sound on the tutorial is too low and i have my volume on high you guys need to fix that please . i am partially deaf so it is frustrating.also how do i upload a photo i had scanned but it isnt in my pictures file?
January 6th, 2009 at 8:33 am
I can’t hear the tutorial sound either. I do not have a hearing problem.
January 7th, 2009 at 2:33 am
same–can’t hear it with volume on high
January 9th, 2009 at 2:08 am
helllo
January 9th, 2009 at 10:03 pm
I do not want to see “My Yahoo Profile” appear first when I just log in Yahoo Email, I just need to see my mail box appear first. How can I change my Yahoo Email back like the time before I made Yahoo Profile? Thank you.
January 13th, 2009 at 7:04 am
If anyone can tell me how to undo this “new” link set up I’d apprecite the hell out of it, I don’t like being asked if I want so and so “invited” every time I log into my Y mail…..
January 13th, 2009 at 6:41 pm
[...] Tutorial: Creating and deleting an alias for Broadband Connections on Yahoo Tutorial: Creating and deleting an alias | Profiles News [...]
January 15th, 2009 at 2:19 am
[...] post info By Pariah Categories: Helpfulness Tags: alias, myprofile, yahoo, yahoo profiles Tutorial: Creating and deleting an alias | Profiles News [...]
January 15th, 2009 at 3:46 am
I have up until recently been able to create an alias with a dot but now when I try I keep getting this message,
Aliases may only contain letters [a-z], numbers [0-9] and underscores. Please try again.
I already have aliases with dots, so why all of a sudden I start getting the above message?
January 17th, 2009 at 11:11 pm
I’ve been trying to delete aliases for over a month now. It keeps saying “Oops! Looks like our servers are taking a break. Please try again later.”. Isn’t there anything yahoo can do to fix this? I saw this was posted before, but didn’t get replied to. All I want to do is delete some old aliases. Why can’t yahoo just fix things so I can?
January 24th, 2009 at 2:20 am
YOUR DEALING WITH YAHOO, OWNED BY MORONS, RUN BY IDIOTS. I MEAN COME ON THE CEO QUIT. THERE ARE NO RECHNICIANS JUST ROBOTS. EVER NOTICE HOW WHEN YOU SPEAK TO A ‘TECH’ ON LIVE CHAT THE REPILES ARE IDENTICAL TO THE ONE BEFORE?
January 27th, 2009 at 9:53 pm
I ‘m trying to take off and old e-mail don’t use from the message group how can it be deleted? I don’t want it on the websearch
January 23rd, 2009 at 9:29 am
followed the tutorial step by step, there is no link to remove/add alias
January 24th, 2009 at 1:28 am
My issue is not with the alias itself, but in that the function change had not made it impossilbe to modify or delete a name associated with the alias. I cannot just delete my alias as it is tied to several Yahoo groups in which I am active, but the old associated name needs to be deleted or changed. The new functionality / policy prevents me from editing the information previously tied to an alias. Have not other users brought up the legality of this change?
January 24th, 2009 at 6:09 pm
I am trying to delete an alias I had created, but everytime I click on delete it says, “Oops! Looks like our servers are taking a break. Please try again later.” and this is happening for awhile now? Can anyone help me? Thank you
January 24th, 2009 at 6:12 pm
I even emailed customer service in regards to my problem and I got a reply back saying I should check out the help topics. Obviously that didn’t help cause after clicking link after link my answer was nowhere to be found lol.
January 26th, 2009 at 3:16 pm
Don’r see a way to update to my new aalais e-mail address.
February 1st, 2009 at 11:08 pm
I cant seem to change my nickname as it appears in the main chatroom window.I tried going to My Account Info and then editing member information. I have also tried changing my profile information as well as going to My Contact Details and changing the nickname there but none of those seem to solve the problem. In fact, the only place that my old nickname appears is in a chatroom.
February 4th, 2009 at 5:22 pm
I am new to Yahoo groups. I still use windows ME. Can not afford a new computer yet.
I guess I still have the old Yahoo system. it works well. I want to learn how these groups work. Can anyone explain to me why Yahoo changed my mail options to basic? I once had the header setting and now I do not have that option anymore. What is an Alias used for? I know scammers use them very well. What do honest people need them for?
February 9th, 2009 at 1:53 pm
I try to delete an alias and
“Oops! Looks like our servers are taking a break. Please try again later.”
To a lesser degree “Aliases may only contain letters [a-z], numbers [0-9] and underscores. Please try again.” even though an alias was created EXACTLY as they demand.
This has been going on for several months and it has still not been corrected. I don’t know what the problem is, as I have been able to create and delete some newer aliases, any time of day and immediately. It seems to appear that older ones that were created before Yahoo made their ‘major’ changes aren’t deletable, yet. Perhaps they’re on another server or inaccessible in some way? I don’t know what, but with other functions and deleting messages they find ‘objectionable’, Yahoo will attend to those.
With this problem, however, they just aren’t dealing with it or don’t care.
The above tutorial doesn’t address the problem, that so many seem to be having. Navigating Yahoo, using message boards, features and creating a new ID was so much easier in the past until now.
February 13th, 2009 at 9:50 am
Are you still seeing this issue (servers taking a break)? I just created and deleted an alias and had no issue.
If you are, please file a bug with customer care and then also send me an email at yprofileblog [at] yahoo [dot] com to let me know that the bug has been filed.
I’m sorry you’re having trouble.
-Melissa
February 11th, 2009 at 9:44 pm
ditto on the alias delete issue
servers have been taking a break for weeks. FIX IT!
February 11th, 2009 at 9:56 pm
how do you get help?
no way to contact anyone for help. all you get is these stupid videos telling to you to click on links that don’t work.
delete alias function does not work and has not worked at any time day or night like forever. can’t your Y! technical people fix anything?
oh yeah! Y! technical has no idea what’s working, or not, because there is no way to communicate with yahoo!
p.s. your new Y! profiles concept sucks
February 13th, 2009 at 10:10 am
If you have an issue, you can leave a comment here (like you did), contact customer care, or use the FAQ’s.
Are you able to delete an alias now? The functionality should be back/work just fine…
-Melissa
Ps. Sorry you think it sucks! How can we improve it to make you like it better?
February 19th, 2009 at 9:11 pm
LIAR… it’s still broken! when are you going to fix the delete alias function?
February 12th, 2009 at 3:45 am
SURE I’D LOVE TOO !!! ( Forgive me for yelling but I thought I could Join the discussion directly with the YAHOO ! Profiles Customer Service Reps., ) Join in the discussion, BETA Version or NOT,…..Maybe someone can explain WHY?….I Suppose there is still no answer yet to as why the YAHOO! Profiles TEAM has bean out on BREAK NOW for Almost 2WEEKS…..?? Again I Say Beta Version or Not It sure would be nice if After the first 3 to 4 days of getting a message saying you all are out on break by a machine could stop and maybe at least have someone live tell us systemsdown, moving server, even a automated message like that would of no is better. I’m Patient and very understanding.
*** I thought the whole Idea of Creating and Using a Alias is to basically Mask your Identity.. Right?
Well I noticed that I was using one of my ALIAS names and it did not even mask my Identity…I even signed in with the ALIAS in my browser and on my Messenger .. Messenger did not hide my regular user name as nor did the browser hide my Identity or Profile from being found and viewed….PLEASE TELL ME THIS IS A QUIRK AND ERROR IN THE NEW BETA VERSION. AND THAT SOON IT WILL BE FIXED AS WELL REALLY REALLY SOON…….
~~~~****** IF this is the way you guys have had to set it up to run( As in ALL ALIAS ACCT LINKED INTO MAIN PROFILE ACCT )
THEN Why???? Why even bother to use the ALIAS Function if it is going to stay running like this. I never had this Problem before and OMG when not even knowing this problem was there and I said Yes in my messenger for someone for okay to add. Now What, I ‘m in as my alias and they are adding me and not only my alias but they can also see me if I am on whenever I am anyone else ……..They saw my Regular messenger sign in …..( MY Point +++ Where is the SECuRity behind the whole Alias thing? Is it leaving with the Changes and not coming back with the NEW?????? Whenever You get a chance or a Break and have some time let me know what’s Happening Within….
Thank You in Advance.
Sincerely,
whoknowsu
February 13th, 2009 at 10:08 am
Hi whoknowsu,
Aliases are linked to your main ID, meaning that when you click on an alias a user can see your main profile. You can disassociate the alias from the main ID so this doesn’t happen. Log into your profile– go to Settings> Search and then deselect the aliases you do not want linked back to your main profile. This means that no one will be able to see profile information for that alias.
Hope this helps. If this isn’t what you meant, comment back and I’ll see if I can’t help more.
-Melissa
February 12th, 2009 at 5:25 pm
posted the tech support response to the malfunctioning alias delete serve of “our servers are taking a break” infamy! guess what? MELISSA DELETED Y! TECH SUPPORT RESPONSE FROM MACHO… this place is seriously messed-up! getting to be time to CANCEL the Y! account!
February 13th, 2009 at 9:47 am
Oiy vey,
Feel free to repost whatever you felt I deleted– there are spam filters in place that may have caught whatever you posted (or “Macho” posted).
I’d be happy to help you with your issue– feel free to send me an email yprofileblog [at] yahoo [dot] com.
-Melissa
February 13th, 2009 at 8:33 pm
Hey melissa ,
got news that just might help us people who can’t delete an alias id here
on yahoo , seems no matter what i do i can’t delete an alias and its a pain in the butt .if you can help us please do so without telling us something we’ve already tried .
February 19th, 2009 at 9:01 pm
delete alias function is broken. when are you going to get around to fixing it?
February 25th, 2009 at 10:57 am
“Oops! Looks like our servers are taking a break. Please try again later.”
That has to be the stupidest error message I’ve ever seen. Seriously. Do you have pre-teen girls writing for you now? I bet the person who wrote that has pictures of unicorns and rainbows on the cover of her notebook. And she dots her “i’s” with little hearts. Go back to watching Hannah Montana and let the grown-ups do the web programming, OK?
February 25th, 2009 at 6:01 pm
I want this profile image junk! photo, ame and all of that junk off my screen, HELP
February 26th, 2009 at 6:59 am
Oops! Looks like our servers are taking a break. Please try again later.
does it always do this?
February 26th, 2009 at 7:17 am
Ok sooo what im seein is yahoo is garbage now and if you have an older email you cant really do much because you always get this message
Oops! Looks like our servers are taking a break. Please try again later
and on the newer emails you can create/delete aliases but thats useless to me
February 26th, 2009 at 1:31 pm
this is such a circular mess…. tell profiles delete alias feature is not functioning and the reply sends you to someplace telling you to delete alias which isn’t working. IMPOSSIBLE TO GET AN UPDATE ON ISSUES! All Y! does is send you in circles and FIXES NOTHING. no wonder Y! has a terrible reputation and is losing business.
March 2nd, 2009 at 5:13 pm
How can I delete the alias’s found on my email page? I didn’t invite none of those people,except for one, a Mitch Bramley. Frankly I’m tired of looking at seversl photos of him, the same photo. Help!!!!!!
March 2nd, 2009 at 5:15 pm
How do I delete the alias found on my email page? idon’t know any those people. Except Mitch Bramley. Frankly I’m tired of looking at several photos of him, the same photo. Help!!!!!!
March 3rd, 2009 at 3:02 pm
Hi Geraldine,
I think you’re asking how to turn off connection suggestions, right? (You want this option off all-together, right?) If you’re in “All New Mail”, click on Options> Mail Options and then just deselect “Enable Connection-related features (Messages, Suggestions, Updates)”
If you’re talking about a specific user or connection, you can just reject/decline that connection request and he will disappear.
Hope this helps.
-Melissa
March 4th, 2009 at 9:23 am
Ayyy ayy useless dont worry about that things question go do somethin for once and fix it so older emails can add and delete
March 5th, 2009 at 5:35 am
I need to delete an Alias ID and it keeps saying the servers are busy. HELP!!!! I need to remove it NOW so I can open a new e-mail with it. Melissa, can you help me? I sent you an e-mail about this, too.
Dawn
March 5th, 2009 at 7:41 am
figured it out. Just had to close my mail window to delete the ID.
March 8th, 2009 at 8:13 pm
Dawn or anyone else,
How did you delete your ID? I need to delete an alias
March 9th, 2009 at 7:56 am
Lisa,
You need to go into the member center to delete an alias. If you’re logged in, go to Yahoo.com, then click on your name when it says “Hello, Lisa” This will take you to a login page. From here, you’ll be asked to enter your password. Once you do that, you’ll be taken to the member center page, where you’ll see in the right hand column “Add/Delete Alias”
Click this link to be taken to the alias page. You can create a new alias, or delete an existing alias.
Hope this helps.
-Melissa
March 9th, 2009 at 8:32 pm
Melissa,
I have contacted yAHOO CUSTOMER SERVICE AND NOW HERE AND ALL I GET IS THIS MESSAGE SAYING
“Oops! Looks like our servers are taking a break. Please try again later.”.
I have been getting this message for months now. I wanted it taken off my account NOW!!! Ever since the “new” yahoo. I keep having problems. WHEN can I expect this to be “Fixed” so I can delete an aliases. I have had the same account with yahoo for about 10 yrs. I DO not want to have to change my email since I use this email account for my business.
THANK YOU!
March 10th, 2009 at 8:11 pm
Please tell me how to delete my new alias “Diana Alethiacassandra” and just go back to holleygreen@yahoo.com????
March 10th, 2009 at 8:57 pm
Diana Alethiacassandra,
Was holleygreen an alias or the main email address? If it’s the main email address you don’t have anything to worry about unless you deleted the actual email account. Either way, your best bet is to contact customer care http://help.yahoo.com/l/us/yahoo/profiles/forms_index.html and tell them as much information as you possibly can. (I.e. your original email address, the aliases you created and deleted, which aliases you’d like keep, etc.)
-Melissa
March 10th, 2009 at 8:13 pm
Please help, this is gonna confuse my friends and family!!!
March 14th, 2009 at 12:38 am
…….. hmmmmm why is it i still cant add a name onto my email?!!?! ooh thats right yall dont know what your doin
March 29th, 2009 at 7:30 pm
how can i default my alias name? it used to have default buttom.
April 12th, 2009 at 7:20 am
I would like to know how to delete some of my connections messages? I do not want to be connected with Brad or Annie.
April 23rd, 2009 at 5:43 am
how do I go about deleting comments, I haw to many for me and I can’t delete any of them. This is getting quiet frustrating, at this time, I need help.
May 6th, 2009 at 12:46 pm
i have a problem with my yahoomail i have sign in but not to my inbox i want to checked my mail but i cannot reached to my in box plz whats the problem with my mail box if any body know about is problem tell me
May 22nd, 2009 at 8:55 am
when i log into my mail home page in the area that an alias would be there is a person that is not me. i am not an 18 year old girl from garland texas named ashton fowler. how do i get rid of this?!?!?!!? is someone else using my address? there is no help to found on the help site and this is really irritating!
May 22nd, 2009 at 9:32 am
Diane,
Please report this issue to Profiles abuse: http://help.yahoo.com/l/us/yahoo/profiles/abuse.html and provide as much information as you can when filling out the form.
Thanks.
-Melissa
May 23rd, 2009 at 6:37 pm
how can i default my alias name? it used to have default buttom. help please
May 29th, 2009 at 1:26 pm
Ok well I invited my man to my instant messager and his avitar is coming up with the face of a woman and not a man how can I change this
June 1st, 2009 at 9:01 pm
In over 3 years of Awesome Outstanding Service by Yahoo with 360. I never once had even one problem. Now as I was typing a few last things about myself in the New Yahoo Profile. Everything went BLANK on me =\ No Picture, No name, Nothing works at all now for me. My entire Profile is Gone. Now I can’t move my 200 blogs over into it or anything else. Instead this is what Yahoo tells me,
*Sorry, this profile cannot be retrieved at the moment. Please try again.*
For 3 plus days now it will not come back to me. I even have typed out a letter to Yahoo 2 times but no one is there anymore to reply =\
You had a Great thing going with 360. But as in all things. People behind there desks think newer is better.
I wish Yahoo would FIX this PROBLEM for me very very soon.
Thank You…
celestial_universal_life@yahoo.com
June 8th, 2009 at 4:53 am
i am so worried because when i log in to yahoo mail, it doesnt show my user name instead there is a strange name which is coming on the position where my name i s supposed to appear.wat do i do.
matienamo@yahoo.com
June 9th, 2009 at 9:54 am
Hi Matilda,
Please see this help page for more information: http://help.yahoo.com/l/us/yahoo/profiles/cctop10/profile.html;_ylt=Alr4d1YjFGEzXVnx01HFx6T4TCR4
Additionally, if you’d like to report this as abuse, please use this form: http://help.yahoo.com/l/us/yahoo/profiles/abuse.html
-Melissa
June 10th, 2009 at 10:20 pm
Gee, it’s now been 11 days and I still have no way into my New Profile. My lasst post which is a few above didn’t even get noticed. How sad of a system this is now… Thanks for everything! =\
June 11th, 2009 at 9:16 am
Rick,
Your comment wasn’t ignored– I added your ID to the bug so when the fix is pushed out your account will definitley be included.
As for why your profile was blank, content should have migrated over unless your profile was marked as mature.
-Melissa
June 11th, 2009 at 2:29 pm
Dear Melissa,
1st I would like to Apologize for my last few comments if they sounded rude in anyway at all. I was just upset that for some 11 days I couldn’t do anything with my new profile, and time was getting short. I wish to Thank You Melissa for getting my New Profile back to working at 100% again =) You’ve made me a very Happy camper indeed. I’m Happy that Yahoo has someone as caring and thoughtful and Helpful as you are. Now is there anyway of placing a Background Picture on the back of this New Profile ?? Either way, I Wish to Thank You Big Time for your Help and Understanding Melissa. Your Great =) Yahoooooooooo! I’m back in the saddle again =) yessssssssssssss!
Rick…
aka,
∆ ۞ ÅŔĆђÏŦΣĈŦ ǿϝ ÅŤŁÅÑŦݧ ۞ ∆
June 12th, 2009 at 9:39 am
No prob– thanks for your patience. I/we appreciate it!
-Melissa
June 17th, 2009 at 9:22 am
i will appreciate it if i can get disconnectd fron receiving both mail and picture henceforth.Thanks
June 25th, 2009 at 3:10 pm
Dear Melissa,
Again, after 3 wonderful trouble free years of service with Yahoo! 360…
I now have a second Big Problem.. And with only 14 days left I do hope that you can help me as fast as possible… I have tried sending all of my 160 blogs over to my New Profile. But it only allows 34 of 160 to make it over there =\ None of my blogs have ever been marked Adult so that can’t be the problem… I have deleted the blogs that did make it over and tried again but the same problem, Only 34 of 160 blogs made it over… Please Help me out before it’s to late…
Thank You again for your time in this matter…
Rev. Richard D.D.
June 27th, 2009 at 4:28 am
i wont sign the petition cause i think its BS… everytime you go NOW to view a person’s profile whether it be using Y! chat or some other yahoo programming webpage it brings up this
We’ve launched a new profile on Yahoo!. The user you are searching for either does not exist, or has chosen to keep their profile private.
Learn more about the profile on Yahoo!
i was used to the p1.pf.re4.yahoo.com becuase you COULD actually view the page instead of hitting a wall each and everytime they were on .
so i wont be signing this BS of a petition f that
July 16th, 2009 at 9:09 am
Please DELETE Teresa’s profile from my home page! How did she get there in the first place? Does this mean my password is compromised? Your instructions on how to delete are not clear.
August 16th, 2009 at 8:55 pm
Hello Melissa;
BTW: This form is (requiring) my name but does not say “never shown publicly” as on the E-mail field. Why is that? Might it possibly be shown somewhere? If so, where? If not, why not make it consistent and change it to read (required – never shown publicly) above the Name field. I wouldn’t want my name displayed anywhere without my express permission.
Now to my original concern. I would like to delete my photo and replace it with with my avatar. That info should easy to access. but have not found it yet. Your help would be appreciated. Thank you.
August 16th, 2009 at 9:21 pm
Hello Melissa, I figured the original problem out. Now what about my original post, can I delete it? If not will you please delete it? You can respond by my email address if you like. Thanks.
August 20th, 2009 at 3:50 pm
Melissa,
You really need to have your design team go thru and edit this program. A good portion of the voice is cut into pieces.
August 31st, 2009 at 11:22 pm
whenever i try to delete an alias i get this message “yahoo oops! there’s a problem We cannot delete this alias.”
it is the Yahoo! Mail Address on the account
how do i remove this alias
September 3rd, 2009 at 11:14 am
I have an alias that shows up on my account information page, but when I click on manage your yahoo aliases the alias does not show up. How do I delete the alias? I used to work for a company who uses yahoo small business email, and am unable to get rid of the alias. Please help!
September 3rd, 2009 at 10:56 pm
Please contact Customer Care as they can help you delete that alias.
-Melissa
September 5th, 2009 at 3:30 pm
I want to delete a gmail account but it says I can’t until I get rid of an alias. I go to manage aliases and the alias is there but the circle to click on and delete does not show up so that I can do this. The tutorial was of no help since I am on a dial-up connection and cannot use the video formats. All I want to do is erase an alias and I can’t do it. HELP!