Recent updates to the profiles service

Thanks for all your feedback and comments. The team has been working hard over the past week and we are excited to share with you a few changes we’ve made to improve your profiles experience based on your input.

We understand that some of you miss the old profile; however, Yahoo! is committed to build upon this new profile and we hope you will send us your suggestions to make it even better.

Now to the changes we’ve already made. Some of you may have noticed that while perusing your friend’s profiles you previously came across empty profiles, making it difficult for you to learn more about a specific user. We’ve repopulated ALL of the profiles (whether they’ve logged into the new service or not) with the information that a user had previously entered, and set anything that was public before, back to public. This includes display images and limited profile information and details.

As a result now, when you’re in a Yahoo! Group or a chat room, you’ll be able to learn a little more about the user you’re talking to, whether they’ve updated their new profile or not.

In addition to this, we’ve also updated some of the error messages you were seeing to alleviate some of the confusion. Previously, if you searched for your own ID before you migrated over to the new profiles, you saw a blank profile. Now, you’ll be taken right into the new profiles service and will have the opportunity to update your information right there.

If you come across an alias that hasn’t been linked to a main ID, you’ll be told “This user has chosen not to link this alias with their profile on Yahoo! in order to maintain their privacy.”

We also heard from you that linking aliases wasn’t clearly explained, so we’ve updated the text to do a better job of explaining what’s going on, and how to make yourself (and your aliases) discoverable.

You all have been incredibly patient and we appreciate all of the feedback you’ve provided us over the past few weeks. We know that there are several other improvements you all would like to see, and we’re working hard to incorporate them into the new profiles service.

Melissa Daniels
Yahoo! Community Manager

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Comment by Iris
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October 31st, 2008 at 1:40 pm

Thanks for putting the information back in! That makes everything so much easier for everyone.

Comment by Alexander
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November 1st, 2008 at 3:58 pm

“We’ve repopulated ALL of the profiles (whether they’ve logged into the new service or not) with the information that a user had previously entered”

Well surprise surprise, I went to my profile and several friends profiles and guess what? ALL STILL BLANK. That’s the final straw for me. No warning given the profile I worked hard on would be deleted. Yahoo obviously not caring almost everyone hates the new one, which doesn’t even work most of the time (A BETA IN PRODUCTION!?!?!). Getting directed to customer service which never responds, then announcing this and that is fixed and it’s NOT.

DELETE.

Comment by Melissa
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November 1st, 2008 at 10:20 pm

Are you checking their aliases or their main ID? Are you sure they had their profiles filled in? Set to public? All of these things are factors in whether or not you can view their information.

-Melissa

Comment by iain
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November 7th, 2008 at 11:49 am

My own profile is still empty. All that you’ve put in is asl. All the detailed information that takes time to enter is still missing

Was it my “main” id – well yes its the id I log in to, not an alias. What else does “main” mean?

Was it filled in? yes.

Was the information “public”? well it was visible to everyone before, what else does “public” mean?

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Comment by Diamond
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February 11th, 2009 at 8:22 am

I AM STILL HAVIN A PROBLEM ……….NO PROFILE? WHY TRY FIXIN SOMETHIN THAT IS WORKIN JUST FINE.

 
 
 
 
 
Comment by RS
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October 31st, 2008 at 1:52 pm

Helpful…sort of. Tell us, please, for those users with alias profiles, will this also enable them access to these aliases by the means listed above? That seems more to the good of the user base than just catering to one products needs…

Comment by Melissa
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October 31st, 2008 at 2:13 pm

No, but if you’re missing information, send me an email with the aliases you’d like information for, and I’ll send it to you.

yprofileblog [at] yahoo [dot] com

-Melissa

Comment by RS
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October 31st, 2008 at 2:53 pm

So very glad I never used an alias profile right about now…

I should say I skipped reading the original post above and came here via the message sent to groups users via Moderator Central. I assumed the above said the same, and it doesn’t. I should have asked if the profile verification process for Groups moderators would work for retrieving old profile info not currently displaying. It sounds like the answer is no to that too though.

A few more question that may help other users:
(1) How long do users have to be able to request this data retreival through you? I’m asking on behalf of the hypothetical user who is on extended vacation now somewhere without net access, and returns in say, six months to find his data “gone” and goes through all the same emotions and process seen on this forum so far. Surely you are a stop-gap measure and not a long-term one. What happens 6 months from now to a user who formerly had multiple profiles? Is that data lost forever at some point?

(2) For users who had profile info across various services, which ones did you default to? For example, if I have one ID on Groups, one ID on 360, and one plus some aliases on YM, all tied to the same e-mail, which one is used as the ‘default’ for the New Profile?

(3) Is there any way to automate this info retreival process for people? As you have gathered by now, ‘Customer Care’ is often little better than a joke to many users, and it seems many people have had bad luck with them. I’ve suggested the absent profile data simply be sent to the users e-mail who created it, and barring that, perhaps a form that submits a request more easily for users. I know these things take time to arrange, but I’m sure you have better things to do than field and process a bunch of requests that should not have had to be made in the first place? (Not your decision on the process I’m sure, but still, the easier on users the better, no?) Is something easier an option? Or are we stuck with what we have?

(4) Will there be a suggestion board for this product? It seems like that would be helpful. The blog is ultimately a place for feedback and Q&A, but suggestions can get lost in the furor and drama. I think both are best, based on my experience with Yahoo Groups.

Thanks.

Comment by Melissa
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October 31st, 2008 at 3:15 pm

Hi RS,
Great questions.

1) I think there’s some level of confusion with users on what data was “lost” and what wasn’t. No data was actually lost, it’s all still on our servers, so don’t let the panic set in. When you first go to http://profiles.yahoo.com you’ll be asked to migrate over the information from your main profile– not your aliases. If you need to view the information for aliases, you can either contact customer care, or, for time being, retrieve the information yourself by going to: http://manage.members.yahoo.com/YOURYAHOOIDORALIAS — obviously, replacing the YOURYAHOOIDORALIAS with your Yahoo! ID or alias.

This is only a temporary solution as these pages will disappear in the near future and can create a lot of confusion for users, as some if not all of the changes you make to your profile while you’re logged in here, will be retained.

As I mentioned, this is only a temporary solution for moderators/users who need to verify information/retrieve account information and is NOT a way to access, maintain, or edit your profile on the Yahoo! network.

At this time, the only way to consistently and accurately change your profile information is to go through http://profiles.yahoo.com

As I mentioned in previous comments, you are all free to email me with your missing data requests– today, tomorrow, in the next 6 months when you return from vacation. Please send them to yprofileblog [at] yahoo [dot] com and I will reply as soon as possible. Be sure to include “Missing profile data” in your subject line.

2) The default profile in some cases is a hybrid of all experiences, however the “trump” card is whatever you had on profiles.yahoo.com before.

3) I can assure you Customer Care isn’t a joke– they’re a great group of Yahoo!’s that work hard to help each and every one of you. I know sometimes it feels like a pain and it takes forever, but trust me– they’re great people and they truly want to help. Again, if you’re missing info and need to retrieve it and haven’t heard back from CC, shoot me an email and I’ll do my best to get it to you in a timely manner.

4) A suggestion board is a great idea, and I’ll be sure to mention it, but for now, the best way to have your voices heard is to do just what you did– leave a collected and constructive comment here on the blog.

Thanks again for your comment and hopefully this helps.

-Melissa

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Comment by sir.sean
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November 1st, 2008 at 5:22 am

3) I have NEVER had a personal, or relevant response from Customer Care on any matter with Yahoo!, be it a paid or non paid service.

They always send auto responses that attach themselves to works in the email, they have never passed on bug reports, or those bug reports have been ignored my the developers.

 
Comment by monica
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November 1st, 2008 at 6:37 am

Fully agree with sir.sean I have never received a personal reply from Yahoo concerning errors or complaints of misuse or abuse. Only form replies. This even when I write as moderator of a group.
How much longer before Yahoo “fixes” the Yahoo groups?

 
Comment by Dave
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November 1st, 2008 at 9:32 am

I have to agree with the above I have never recieved a personal response just an AI Bot reponse the type you get if your request falls outside it’s programmed responses. If you have general complaint about the service rather than somthing specific customer care is all but useless I am afraid. Take the Grouply fiasco for instance if you are agrioup own/moderator you get inundated by grouply e-mails & post & yet to my knowlege none has ever got a definitive statement from Yahoo how they are if at all dealing with this spamming ID theiving service that preys on Yahoo users.

Dave

 
Comment by MadDog
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November 1st, 2008 at 1:07 pm

Customer ‘Care’ may well consist of “a great group of Yahoo!’s” but the problem is that I’ve never heard from any of them, despite many attempts to get different problems resolved over the years. All I have *EVER* had is bot responses. And utterly useless ones at that. So, the net effect is that Customer ‘Care’ is indeed a joke. Not a very funny one. You want people to have a different opinion? Then you need to have a radically different approach to customer service than the one you’ve shown thus far.

You *STILL* haven’t made any attempt to communicate exactly what benefits we users are getting by (forcibly) changing to this single-profile format. Either you’re all stupid and didn’t think this through properly, or (more likely) the changes have been made for marketing and data-mining purposes, as others have suggested, and you know that to actually come out and say so would be PR suicide. Yahoo! is a slowly dying company these days anyway, so it doesn’t really make any difference what you do.

Feel free to continue selectively ignoring this, and any other remotely difficult questions, in favour of patting the occasional loon on the head for saying they like the new colour scheme.

 
Comment by Alexander
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November 1st, 2008 at 3:51 pm

I knew it, thousands of people saying how much they hate the rude unannounced wiping out of their profiles, and hating having an unasked for BETA version of profiles forced on them, and Yahoo just ignores it then comes back with more condescending garbage…

“We understand that some of you miss the old profile; however…”

The ‘HOWEVER’ says it all loud and clear. It translates to ’scr*w you customer’… or ‘we don’t care what you think’… or better yet ‘just shut up and take whatever we do to you’.

Also insulting is the repeated offer of ‘our friendly efficient customer care will help – just contact them!!!!’ I have contacted them maybe 8 times over the years and NEVER got a human response, just a ‘form letter’ that offered general advice, and rarely on the topic I emailed about.

Sick of this place – bye.

 
Comment by Melissa
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November 1st, 2008 at 10:33 pm

@MadDog

Actually, we have come out and said what the point is of this new profiles system– it’s for a more open and social Yahoo!.

Tech Crunch does a great job approaching and explaining the strategy, so I’ve posted a few links for you below. And yes, these all came from Yahoo! first (I also posted a link one of the press releases discussing Open Social)

-Melissa

Profiles specific: http://www.techcrunch.com/2008/10/16/go-get-yer-shiny-new-yahoo-profileand-make-some-connections/

Open Strategy:
http://www.techcrunch.com/2008/10/28/yahoo-opens-up-big-time/
http://www.techcrunch.com/2008/04/24/the-new-yahoo-sticky-viral-and-most-of-all-friendly/

Press Releases
http://yhoo.client.shareholder.com/press/releasedetail.cfm?ReleaseID=287698

 
Comment by Melissa
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November 1st, 2008 at 10:36 pm

@Alexander

Sorry to hear your experience with Customer Care has been less than satisfying. Although you may receive a form letter from a Customer Care agent, it’s not because they’re ignoring you, but instead, because of the volume of messages they receive. An individual care agent did read your request and message and responded in an appropriate manner.

As I mentioned before, if you have trouble with profiles, you’re free to email me directly at yprofileblog [at] yahoo [dot] com.

-Melissa

 
Comment by Abigail
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November 3rd, 2008 at 1:06 pm

Dude I once wrote Customer Care to inform them that I had solved a bug issue with Yahoo.
Can you guess what they replied?

—————

“Hello,

Thank you for writing to Yahoo! Messenger.

Based on the information you’ve provided, I’m having trouble pinpointing
the cause of this situation. If you could reply with answers to the
questions below, I’d really appreciate it. Your answers will help me
provide you with more assistance:

1. Can you describe the situation in more detail?

2. What error messages are you receiving, if any? Please send me the
exact wording of an error message if you see one.

3. Please describe what happened leading up to this situation, and
provide as much detail as possible.”

—————

Don’t insult us by giving us the official crap about Customer Care being anything but an automated response bot, which is only able to repeat the standard “uninstall/reinstall” solution to whatever you ask them.

 
Comment by Me
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November 12th, 2008 at 12:36 pm

I don’t see why anyone is still complaining. The dictators at Yahoo are NEVER going to make things right with their customers. I actually PAY for this mess. Something I’m seriously re-thinking.

They’re never going to bring back all the chat rooms they cut without warning. They’re never going to give us back our original profile format. They’ll never let us have full alias profiles again. Time we all came to terms with the fact that, despite them saying they care, nothing will be fixed back to the good stuff.

 
 
 
Comment by John
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November 1st, 2008 at 4:31 pm

Anyone else notice how Melissa and the other mod’s are only replying to those (very few) who like the new (mandatory) ((beta)) service? Well now that is making internet news as well. Here is the latest on the yahoo profile mess on CNET:

“Don’t tell Yahoo what you think – five minutes of reading their oh-so-delightfully provided blog will show you just how much they care. Melissa Daniels, a Yahoo! Communities manager, will only respond to your post if she sees an opportunity to up-sell the new profile system and its ‘advantages.’ The nature of the response, I guarantee you, will not leave you very satisfied.”

Yahoo – your hubris is showing…. and publically too.

Comment by Terra
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November 1st, 2008 at 8:39 pm

Well as much as I would like someone to write off as a scapegoat we just can’t. shes doing her job. Granted we should be furious at the Yahoo management staff who made this decision and put on the gag order, and we are, but when you calm down and think of it, shes just trying ot keep a paycheck in a worsening economy. Its sad too, because this plan is what is going to kill Yahoo. This is where people came who did not WANT a social network for the most part, it was the alternative. instead of playing up their unique selling points they have nothing.

I just hope that whoever hires you after Yahoo takes note of your dedication Melissa because it is at least admirable.

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Comment by Melissa
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November 1st, 2008 at 10:39 pm

Thanks, Terra.

The team is honestly listening and working to improve the profiles system, based on the constructive feedback you all are providing here.

I appreciate each of you taking the time to leave a comment and share your thoughts, and as I’ve mentioned before, each and every comment is being read and, heard.

-Melissa

 
Comment by jsbach2213
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November 4th, 2008 at 6:34 am

If you want to make the profile system better, Put the damn things back the way they were, and end this beta.

 
 
Comment by Melissa
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November 1st, 2008 at 10:37 pm

John,

I believe what you picked up from CNET was another user comment left back on October 17th. Since the 17th, there have been several changes and updates (including those mentioned in the post above) and we are working hard to address user issues, comments, and concerns.

-Melissa

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Comment by Terra
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November 1st, 2008 at 11:54 pm

But none of the changes have really DONE anything. Melissa Yahoo profiles have not improved at all. Your team has managed to restore a tiny bit of functionality that they had with the old profiles but kept the major flaws. Why are they so insistant on trying to make this into the next facebook? Is it that they don’t know the social networking fad is dying down? Is it because of the Google merger?

Look you don’t have to try and make it look like people are warming up to the idea of the new profiles, we all use Yahoo and we all know that they are hated by most of the people in the community. The positive reviews on non-yahoo blogs are a combination of Ads that were obviously purchased to be positive and people who showed an utter lack of understanding of the Yahoo community.

You can be straight with us on this one Melissa. Its a bad idea, people are not going to change it, most of us are probably going to leave once we find a Messenger service that does what you used to do. Thats the bottom line, and we all see it.

 
Comment by Doris
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November 2nd, 2008 at 5:46 pm

WHAT! is the point of a closed group when anyone can send an invitation via the new profiles?
Several members of the group I moderate ‘allowed’ search by contacts and have recieved invitations to joinother groups,
if they don’t “allow” then as Moderator I cant’s see them either.

We are already looking for a different place to have our Closed Goupr”.
Doris in U.K.

 
 
 
 
 
Comment by Raven
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October 31st, 2008 at 3:35 pm

I finally capitulated, and did the whole update thing with my profile. Needless to say, all of my previous “information” was not there. I had personalized my profile. I was fine with the way it was before.

I am glad the Yahoos at Yahoo are committed to this new profile, because I am not. Still. Only the barest of information is there. I dont mean my Real Identity, I mean my personality. I had put a lot of thought into my profile. As had many others. In in all the inifinit wisdom of Yahoo, you did not show all the millions of users the simple common courtesy of asking if we wanted this change. You just did it, and tell us all we have to like or lump it, because the other is gone.

I am still not happy with this New format. I dont think I ever will be.

It sux bilge water!

Raven

 
Comment by Cassandra C.
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October 31st, 2008 at 4:04 pm

So far, everything I have had an issue with is being addressed.
The only thing I’m having a problem with is accepting “Invitations to Connect” with Firefox. I can’t. The “Accept” or “Ignore” buttons only work with Internet Explorer.
I run Yahoo groups, and also would appreciate seeing a date when a profile was started/last updated.
Keep this up and I’ll be one happy camper. So thanks ;)

Comment by Melissa
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October 31st, 2008 at 8:28 pm

Great! I’m so happy to hear that. :)

Thanks for your patience.

-Melissa

 
 
Comment by Hippie
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October 31st, 2008 at 4:29 pm

Hi, very pleasing and ete catching scheme. Tho my concern is irrespective of profile info, we cant see since when any person is a member of yahoo. earlier it helped a lot in way that with one look at registeration date one could see that one isnt talking to a newbie lamer in a chat room. nothing wrong in not having the date or update info in a profile. i hope nobody will mind if it comes back again.
thanks

Comment by Melissa
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November 1st, 2008 at 10:42 pm

No scheme here– thanks for sharing your desire for the return of the “created date” — I’ll be sure to pass this on to the team as it’s been mentioned several times.

Thanks again.

-Melissa

 
 
Comment by terry cordoba
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October 31st, 2008 at 5:03 pm

you at yahoo have your internal problems. we feel sorry
for you. you have our sympathy. an armed hostile
takeover of yahoo? i hope the sempel family
is safe. and others. take your time
in getting it all arranged to fit the laws
and acts of legislators around the world. to fit the laws of
the united nations also. glasnost and perestroika to you too.

 
Comment by David
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October 31st, 2008 at 6:06 pm

I like the idea of a single profile for a single individual, but one which offers far more control in terms of selective exposure to various groups.
We have a closed Yahoo! Group in which we would like to assert that everyone identifies themselves by their real name. But we don’t want to require much more than that – certainly not year of birth, etc.
Some people will want to share more with certain contacts – or “connections” than with others.

My suggestion: for *each field* offered on a Yahoo! profile, give the user control over who/what can see it. AND make this control include *collective* entities – in my case, the one that matters is *specific Yahoo! Groups*. In other words, if I want to be a member of Group X, I understand that I will have to make my Real Name accessible to members of Group X.

Perhaps people are willing to selectively offer more of their profile to Owners of Moderators of groups they hope to join – in order to show their bona fides. Included amongst this might be the date of joining Yahoo! – the wish of a previous commenter in this thread.

I understand the privacy concerns, and the possibility that this may have caused Yahoo! to act without warning (to avoid opportunistic data farming).

Solution Summary: Heavily enhance on a field-by-field level the ability to make profile information accessible to various parties – both individual and group, where groups may include lists defined by Yahoo! memberships, like specific Yahoo! Groups or roles within same.

Comment by Terra
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October 31st, 2008 at 7:31 pm

May I ask why you lke that though? I’m not trying to be rude, I genuinely want to know.

See the problem is alot of us depend on those seperate identities, they are the key reason we use yahoo. To have this other space to put other aspects of our life or other characters for RP where nobody knows its you. The ability to choose your level of Anonymity is key.

I’m sorry I just honestly, genuinely don’t understand why offering more or less depending would help anything. It really just makes more sense to have seperate Profiles for each Alies back. It fixes alot of other problems without any muss, fuss, or confusion. Most people are used to it anyways and it does not overcomplicated things.

The simplest solution is often the best, and the best way for Yahoo to fix 99% of their complaints is to give us the places to put all our different alies profiles back. There is no logical reason to roll them into one or try and force the users to make all the profiles them. If people wanted that anyways they could have CHOSEN not to use the others, and then everyone is happy. This decision has no logic behind it.

 
 
Comment by no_strings_asylum
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October 31st, 2008 at 6:14 pm

Melissa, it would still be helpful if there was a way that we could get our aliases separated from the primary ID. What I mean is a way to remove those aliases and make separate IDs without having to delete the names and wait untill the name becomes available again to make them again.
P. S. Thanks again for your help.

Comment by Melissa
MyAvatars 0.2

October 31st, 2008 at 8:30 pm

Hi again,

Unfortunately, at this time, this isn’t an option. However, I will definitely bring up your suggestion to the team.

-Melissa

Comment by Jue Jue
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November 12th, 2008 at 12:44 pm

She’ll bing it up to the team……..then they’ll promply ignore it.

 
 
 
Comment by Terra
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October 31st, 2008 at 7:08 pm

Its a start at least, but may I ask again why we have to have the Alies profiles linked? Its nice to see that you have listened but at the same time those of us who have Alies profiles want them to be totally separate.

Most of us don’t want these other names to link to our main proifle, if we did then we would just have one profile and one name. The benefit of Yahoo in the past was that you could have many RP characters or many facets of your life with one Email. That way you could maintain an RP with three separate characters without having anyone pester you about the others or could peruse some form of online relationship or friendship without letting other people know about parts of your life that you consider private or separate.

Having all that information on one profile really does us no good and I still don’t understand the reasoning behind it other than trying to force social networking down our throats, something most of us do not want.

That being said I do feel I have to thank you. This is not an easy job your doing Melissa and while some of us, myself included, get rather frustrated its important to remember its not your fault with whats happening. This does not fix all of our problems by a long shot and I think you guys have alot of work to do catching up to the greatness of the old Yahoo profiles by giving us the functionality we want, let alone advancing further. Its hard for us to go on without knowing whats happening or if we should just leave Yahoo… but I do thank you because it seems at least to a point people are listening. Alot of mistakes have been made and its wrong to blame you as your not the designer but in the end while more updates would be nice its also nice to see progress made.

Comment by Melissa
MyAvatars 0.2

October 31st, 2008 at 8:36 pm

Terra,
As I have mentioned before, this is the new format for profiles– one main profile for all IDs. If you wish to have multiple profiles for multiple ID’s you need to create separate Yahoo IDs for each.

I understand your desire for multiple profiles, but we are committed to this new format and the single profile approach.

I also understand that for those of you who participate in games, chat rooms, or role playing this isn’t an adequate solution (the single profile). It’s my recommendation that if this is what’s important to you and you need this functionality that you create separate IDs all together.

I appreciate your “thank you”– and your patience with the situation.

As I mentioned before, the team is working hard to create a great service for you all, so be sure to watch for new features and enhancements in the future.

-Melissa

Comment by Terra
MyAvatars 0.2

October 31st, 2008 at 9:05 pm

Can you at least tell me this, what is the advantage to a single profile format?

Thus far I have yet to see one advantage to having the new format. It does not let you put in nearly as much actual information and instead limits you to the same pidgeonholed information list that every single mindless Social network does. Its more complicated to use, and having just one profile has only caused users to leave.

I can literally see no reason for any of this other than foolish pride on the part of the development team or just utter disconnection from the administration and people making the plans. This new profile system is complicated, still somewhat dangerous though that has at least been fixed, and I don’t see a single advantage to it.

I am most likely going to be leaving yahoo soon thanks to these ‘changes’, I have put up with alot but this is too much. I will try and end my AT&T yahoo service even if I have to pay more money a month, and will try to find a company that still wishes to serve the customers. This is not a slight at you Melissa but at the general attitude yahoo is conveying to us with this ‘new direction’

But I would at least appriciate it if I could know WHY they insist on this new profile format and you could explain plainly and clearly what Yahoo hopes to achive.

Comment by Dave
MyAvatars 0.2

November 1st, 2008 at 9:45 am

I suspect the single profile if for the benefit of Yahoo not it’s users, if you want to take advantage of the info contained in profiles for demographic & marketing purposes the fixed single & more detailed profile is ideal. After all we all know that this data can be very valuable resource if only as a commodity that can be sold to advertising & market research companies & no doubt stripped of anything that can id an invidual. Logically when you have detailed data on 500 million users & their browsing habits it is probably the most valuable product Yahoo has after all you have the request to turn off Yahoo’s web Beacons as they are left on by default.

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Comment by Terra
MyAvatars 0.2

November 1st, 2008 at 11:01 am

See that makes sense, and pushes me even harder to find a messenger service that actually works for the customers.

I”m sorry Yahoo but you have no reason from a customer service standpoint to make these changes and stick by them so stubbornly. People have mentioned only having one profile a person is cheaper but if that was the case you would have switched back after seeing how so many people just up and left in disgust at these changes. If your doing this for the sake of marketing and tapping another new market from sponsors, well, that’s reason enough to leave. Companies need to realize that their responsibility is pleasing the customer, not stockholders.

I don’t want to be a part of some deceptive attempt to milk me for info. you want to know about me?

I go to school, come home and roleplay on yahoo. That is all your marketing people need to know. One of those companies wants to make me happy? Start up an IM client that is what yahoo USED to be. Just put up some ads in out of the way places to make money and let me have all my characters on one name. There you go people free user specs right there. go to work corporate America.

 
 
Comment by ABC
MyAvatars 0.2

November 1st, 2008 at 4:27 pm

The advantage I see is that MySpace and facebook both do it that way and Yahoo wants to cash in on that rather than being themselves and giving users a new and unique option to interface with their services. Now you have to do what you would do on any Social Network service to remain anonymous: make a new ID. Sorry Terra, not enough RPers using MySpace to get them to go for it I guess…

MySpace has now ruined two net services I used to love because those services got greedy with numbers and tried to mimic them. Sucks.

Damn you MySpace!

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Comment by Melissa
MyAvatars 0.2

November 1st, 2008 at 10:43 pm

Terra,

The changes were made so as to create a single identity while on the Yahoo! network. This makes each of your connections, visits, and responses while on the network connected to you, and in the future, enables you to have a much more customized experience while using Yahoo!.

-Melissa

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Comment by Terra
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November 1st, 2008 at 11:46 pm

But thats just it, this has not given us any customization at all. its taken it away.

If we wanted all of those things to be connected to us, well then we simply would not make an Alies. This would be a really good idea if it was implemented for something like 360, but to force it on regular yahoo all you have done is take away the option to list what we want in terms of information and frankly given off a creepy big brother vibe.

Its not customized if we only have these narrow options. Frankly I don’t care what peoples favorite movies or books are and if I do end up spending enough time around them I will just ask them. If I wanted people to know, I could put it up just as easily on a blank slate like the old profiles as I could on some character-limited space that just forces us to put in the kinds of things you use to force small talk.

This is why it is confusing Melissa. You have not made things more customizable, and the feeling that other people can look at what we are doing is frankly disturbing. Yes we apparently get the turn it all off but at that point the design team has taken away one of the key features that makes people flock to yahoo as well as a place to put REAL information about ourselves or, alternatively, our characters and replaced it with a system many of us will just turn off anyways.

I hope I’m getting my point across. None of what you just said helps the majority of your users and those users your trying to attract are already on other sites that do the same thing only better and with a longer track record. I’m sorry but nothing you have listed has given the feel of a more customized experience on Yahoo, just one with the potential for other yahoo users and Yahoo staff to keep looking over our shoulders leading to potential invasions of privacy.

 
Comment by Gary S
MyAvatars 0.2

November 2nd, 2008 at 8:26 am

Terra, you’ll never get your point across to yahoo. They are not going to change. A decision was made and they are going to stick with it no matter how many people complain and/or leave. Apparently yahoo’s idea of “customization” is use the new profiles, don’t setup a new profile or leave. I think the idea is that of those who stay and end up creating new stand alone alias profiles to replace their old ones will make it appear that yahoo has not lost any users over this mess. I myself will not be updating my profile, there just isn’t any point in doing so. If I wanted to join a “social network” I would have. If there is anything somebody wants to know about me they can ask and I have the option of not answering them (Imagine that, a choice !!!!)

 
Comment by Jue Jue
MyAvatars 0.2

November 12th, 2008 at 12:53 pm

I actually PAY for this Yahoo mess! lol. Something I’m re-thinking. In the end, Gary is right. Yahoo, despite all their claims of caring for their customers, will NEVER bring back all the chats they cut for no reason, they’ll never make things right with the profiles, they’ll never let us make full alias profiles. They have actually conveinced themselves that they’re doing this to “help” make Yahoo a better experience.

 
 
 
 
 
Comment by Erica
MyAvatars 0.2

October 31st, 2008 at 9:07 pm

How about an online status within the profiles? On a few of my accounts, i get this message -Your profile was deactivated by an administrator. I’ve emailed yahoo about it, they have yet to get back with me.

 
Comment by Carl
MyAvatars 0.2

October 31st, 2008 at 10:01 pm

When can we expect a blog for the new profile? 360 is next to useless now, and this new profile isn’t very “social” so far. It’s like Mash Lite, but it’s less filling and doesn’t taste great.

 
Comment by Heero
MyAvatars 0.2

October 31st, 2008 at 10:22 pm

I still don’t really like this new profile to be honest. I have a hotmail account as well and I’m tempted to start using that one a lot more than Yahoo. I’m not saying that this new profile system is bad; however, it’s not good neither, but I am saying that it was a bad idea. Mainly because a lot of users had put a lot of time and effort into not only their main profiles but into their alias’ profiles as well. I liked the old profile page a lot better because it wasn’t as confusing as this one. Not only that but because other people could read about that particular alias if the users were using their alias’ in a chat room or something..

 
Comment by Kate
MyAvatars 0.2

October 31st, 2008 at 10:41 pm

Some improvement in the new profiles, however I can’t see why all of the info we had on our profiles could not have just been placed there for us. Also, as another user has stated, the “member since” area in the old profiles was useful as well as the smiley online/offline indicator. I think if those issues are addressed, as well as the alias issue, this might be ok.
Yahoo really needs to listen to its members as we use this daily and know what we like/don’t like. Obviously few members are happy with the new profiles so it would be wise to reconsider going back to the old ones or allow members the option of selecting their own profile style. 360 was not forced upon us and this new system should not be either.

Comment by Melissa
MyAvatars 0.2

November 1st, 2008 at 10:49 pm

Kate,

Our team is working to address the “member since” issue and will keep you all posted once I have more information to share.

The team is also aware of the “online status” issue you and Erica mentioned– thanks for providing your feedback.

However, as I mentioned before, the alias issue (wishing to have multiple profiles– one for each alias/ID) can only be addressed at this time by creating a separate Yahoo! ID.

-Melissa

 
 
Comment by yoli
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November 1st, 2008 at 12:51 am

What can I do about my profile that I had no idea of how or why is in Taiwan language?

Comment by Melissa
MyAvatars 0.2

November 1st, 2008 at 10:52 pm

Try going here: http://fe10.yosup.mud.yahoo.com/tos_reset.php

This should reset your profile page to your primary language.

-Melissa

 
 
Comment by Joe
MyAvatars 0.2

November 1st, 2008 at 5:04 am

It’s a shame that yahoo has yet again let us down. I checked a number of profiles of friends of mine (and some of my own) and yahoo has not copied the information over and made it public as stated in this blog entry. The only thing that has been done is make the photo, location, and age public. This is all but useless. If I use the http://manage.members.yahoo.com/YOURYAHOOIDORALIAS link there is clearly much missing information from all of these profiles. Not only that, there is clearly much functionality that is still missing from this BETA product,

I want to opt out of this BETA and go back to the live production product. I no longer wish to be a BETA tester, which I never wanted to participate in in the first place.

Comment by Jue Jue
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November 12th, 2008 at 12:58 pm

Correction………you’re a “FORCED” BETA tester.

 
 
Comment by monica
MyAvatars 0.2

November 1st, 2008 at 7:01 am

When will Yahoo “update” http://groups.yahoo.com/group/ making the groups worthless, non-accessible, or need re-loading?
Our old Yahoo profiles disappeared without warning…
Will there be a warning this time?

Comment by Melissa
MyAvatars 0.2

November 1st, 2008 at 10:54 pm

Monica,
Be sure to check the groups blog regularly (http://www.ygroupsblog.com) as Jami does a great job of posting updates about the product there.

A post of interest might be: http://www.ygroupsblog.com/blog/2008/07/14/whats-in-store-for-yahoo-groups/

-Melissa

 
 
Comment by Mary Allen
MyAvatars 0.2

November 1st, 2008 at 7:56 am

Well, this is a bit discouraging.
I just spent at least one hour putting in my profile and when I finished it said it couldn’t be added right now.
So it was all lost!!!!
I should have been housecleaning and I guess I will wait for a while before I try this again.
Perhaps you might want to warn people that this MIGHT NOT WORK BEFORE THEY SPEND A LOT OF TIME ON IT!
GRRR

Comment by Doris
MyAvatars 0.2

November 2nd, 2008 at 5:51 pm

Exactl;y the same happened to me.
And NO-I don’t want Joe public to access my info but it seems the only asnwer is to leave Yahoo.

 
 
Comment by Dianne
MyAvatars 0.2

November 1st, 2008 at 8:34 am

Owners/moderators need to see when a member joined Yahoo with the ID they are using to request membership in a group. If their ID was created the same day they are trying to join my group I email them and ask if they have other Yahoo IDs. I realize they can lie in their response to me but at least it’s something to give me a little information.

If nothing else, at least show the date a profile was last updated.

 
Comment by Debussy
MyAvatars 0.2

November 1st, 2008 at 9:18 am

Normally when a product is put on the market it is tested-to make sure it works–sampled by customers to see if they like it, then if the response is favourable, it sold. Does Yahoo know something about marketing that is new and improved???My last question is now that all the clowns are there when does the circus begin?

 
Comment by Dave
MyAvatars 0.2

November 1st, 2008 at 9:47 am

Melissa with the new profiles does that mean the web beacons have been reactivated (I turned mine off)?! I think this is a very important question to those of us who value their Privacy.

Dave

 
Comment by dan hassan
MyAvatars 0.2

November 1st, 2008 at 11:15 am

Thanks for making those improvements. I have tried again to edit my profiles and this time I could save the edited version. But the last time I got it better somehow I have forgotten cuz that one could not be saved so it’s gone. Yes I think ya’ll are doing the right thing by not rushing into transition of blogs but making all the necessary changes for better and for perfection. Please also ensure convenience.

 
Comment by BenevolentDick
MyAvatars 0.2

November 1st, 2008 at 12:02 pm

Melissa,
I have used my Yahoo profile as an easy way to send someone a little information about me for over 8 years!. Suddenly that profile is not there anymore. No picture, no links, no online status, no date of inception. Nothing but a blank smiley face so indicative of Yahoo!
Where is the progress???
Melissa, please tell your developers that any changes have to be better for us not just better for them. I don’t know whose idea this revamp was but they missed the boat.
Perhaps this change will make it easier for Yahoo to rat out dissidents in their quest to aid repressive regimes to keep us all in line..(like they did in Communist Red China)..
Please be responsive to our desires or we might all just up and leave.

Thanks,
Richard

Comment by Melissa
MyAvatars 0.2

November 1st, 2008 at 11:00 pm

Richard,
Be sure to go to: http://profiles.yahoo.com and go through the profiles migration process.

Then, to make your profile viewable by all, go to http://profiles.yahoo.com/settings/ and change it to “Anyone” so that others can view your profile. Please note that if you do not set your profile to be viewable by “anyone” it will only be viewable by your connections.

Once you’ve done this, the profiles.yahoo.com/YOURID link should work fine at the base of your emails.

-Melissa

Comment by Doris
MyAvatars 0.2

November 2nd, 2008 at 5:54 pm

“Please note that if you do not set your profile to be viewable by “anyone” it will only be viewable by your connections.”

Then why have I had emails from 3 member f my group in ten minuites this morning telling
me they are very annoyed at receiving invitations from other groups?!

How can we tell just wHO are ‘our connections?

 
 
 
Comment by BenevolentDick
MyAvatars 0.2

November 1st, 2008 at 12:04 pm

Also it is interesting that you Melissa, are the only one on this discussion whose ‘picture’ shows up for us to see.
(and mine was a good shot too!!!)
Oh well,
Richard (again)

Comment by Melissa
MyAvatars 0.2

November 1st, 2008 at 11:02 pm

This is because I have my comments linked to my mybloglog profile. This doesn’t tie into your profile on Yahoo!.

This blog is hosted on an alternate server not tied to the profiles server, so it doesn’t carry over your display images. If you want them to show up, you can go to http://www.mybloglog.com and set it up (mybloglog is also a Yahoo! property and can be used to track your own blog’s traffic, visitors, as well as any other blogs you might read!)

-Melissa

 
 
Comment by Netti
MyAvatars 0.2

November 1st, 2008 at 12:18 pm

Thank you so much for listening to the problems that people have been having and making it more understandable for them, as well as giving people the opportunity to view other’s profiles, and/or move data.

Your changes have made it much easier for many people.

 
Comment by Crescent Moon
MyAvatars 0.2

November 1st, 2008 at 1:50 pm

Will this new profiles have blog? I’ve expected this a lot, but if it doenst have blog, I, and I think lots of others, will leave YM immediately :)

Comment by Melissa
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November 1st, 2008 at 11:03 pm

We’re always looking at adding new features and additions, so be sure to check back for more updates on future features and enhancements.

-Melissa

(Sorry, I know that’s vague, but I just wanted you to know that I did read your comment and have passed it along!)

 
 
Comment by Brian
MyAvatars 0.2

November 1st, 2008 at 3:28 pm

this new system stinks, better the older one specially for the older people that do not understand the changes,lets just keep it simple for these people,wake up tp yourselves

Comment by Doris
MyAvatars 0.2

November 2nd, 2008 at 5:56 pm

Ageist!
Wake up to the fact that years do not mean senility.
I am 16 days older than Ursula
Andress and still have the best memory in the family,
which I have run for years!

 
 
Comment by Joy
MyAvatars 0.2

November 1st, 2008 at 3:31 pm

My 360 profile information was transferred to this new one and all I had to do was go there and activate it. But I have an issue with Alias profiles. Is it better to link them, bind them, or both? I’m not happy with that part as I used those on messenger only. One thing I hate about the new profile is when you leave a comment on a friends page, it all goes on your page as well. Also all the comments on those friends pages goes on yours. Who needs all that anyway, I think it’s retarded. Being quite honest here, I still think the instructions are not very clear as to just what we should be doing. Please respond as I sent a letter to CC and got no response. It’s been over two weeks so I’m sure it won’t be answered. I really need to understand this. Thanks

Comment by Melissa
MyAvatars 0.2

November 1st, 2008 at 11:06 pm

Link and binding is the same thing– it’s two different terms for the same process.

Just be aware that when you link/bind/merge your aliases with your primary profile, any information in your main profile will be viewable by anyone you add as a connection– even if you met them using an alias.

Again, if you still have issues, your best bet is to either leave a comment here, or send me an email at yprofileblog [at] yahoo [dot] com.

-Melissa

 
 
Comment by browneyedangel
MyAvatars 0.2

November 1st, 2008 at 3:44 pm

I STILL cannot link my alias with my profile. I’m not a newbie when it comes to computers, and I can read and follow directions, so when is your product actually going to do what you say it is going to do? And don’t tell me “It’s in the Beta stages.” You should test it first, then; that’s what you DO in a beta stage.

Also, judging from the massive number of negative responses to this change, I would think Yahoo would be interested in pleasing its customer base and not in ruling with an iron fist. I think it’s pretty sad that you not only launched a product without so much as a word of warning that this would happen, but that the “customer service” is poor at best. Perhaps there’s a lesson to be learned here. As for me, I think I’m going to delete my profile information (I’ve been literally flooded with requests to join groups since this change–it’s worse than spam–thanks for that, Yahoo) and I think I’ll go check out what MSN has going on within their community. This used to be great, but now it’s mediocre at best. The old adage of “If it ain’t broke, don’t fix it,” is one you should take back and share with your team–and tell them to take to heart!

 
Comment by mal_igned
MyAvatars 0.2

November 1st, 2008 at 5:29 pm

Good for a start, but…

“As I have mentioned before, this is the new format for profiles– one main profile for all IDs. If you wish to have multiple profiles for multiple ID’s you need to create separate Yahoo IDs for each.

“I understand your desire for multiple profiles, but we are committed to this new format and the single profile approach.”

The single most recurring complaint has been about the “single profile approach” and the absence of alias profiles. Seems “The Team” has been only half listening.

And I’m sorry, but my Profiles have NOT been “repopulated” — whatever that means. Strangely, a few Aliases, some that I haven’t used for quite some time, display that name and nothing more, aside from that ugly picture place holder. I have no idea what anyone sees when they click one of my aliases.

I’ve been on Yahoo nearly 9 years, and this is the first time I’m genuinely afraid to change anything, for fear of revealing more than I intended.

Take the next step: restore Alias Profiles.

Comment by Melissa
MyAvatars 0.2

November 1st, 2008 at 11:08 pm

If you have chosen to link your alias to your main profile, then they’d see whatever is in your main profile.

If you’re seeing that “ugly picture place holder” you most likely haven’t linked your aliases to your primary profile. You can do this by going here: http://profiles.yahoo.com/settings/peoplesearch

-Melissa

 
 
Comment by Loverboy
MyAvatars 0.2

November 1st, 2008 at 6:36 pm

Happy Halloween… Boo!

 
Comment by John D. Morden
MyAvatars 0.2

November 1st, 2008 at 7:16 pm

Thanks for your update, and keep up the good work. I just noticed that links containing I.D.s once again work. I can’t say I’ve seen any of the problems others are experiencing in my own I.D.s’ profiles (and I check them every day to see if any new features have been implemented, or old ones changed).

Happy Halloween!

Regards,
—John

 
Comment by mel
MyAvatars 0.2

November 1st, 2008 at 8:15 pm

This new profle system just simply doesn’t work.
I have been trying for 3 weeks to make mine work without luck.

It must be something to do with having aliases.
I have had many different names over the years so what is the name
I should use to make my original profile?
I don’t even know how many names I’ve had.

 
Comment by mel
MyAvatars 0.2

November 1st, 2008 at 8:18 pm

Why on earth did yahoo change the profile system to something
that doesn’t work.
What possible reason could justify that.
Yahoo never said why??????
WHY???

 
Comment by trippacker
MyAvatars 0.2

November 1st, 2008 at 9:03 pm

I noticed my profile combined the information from the old profile & what was on my 360 page so my interests sounded like I was repeating myself. I manually fixed that but for those that haven’t gotten around to checking theirs it will be duplicated if they have both areas filled out. I also noticed I can’t view profiles on 2 people on my friends list that get online with mobile, the area for view profile is grey & not clickable to view. Will this be fixed?
Still confused on aliases. The help for not being able to be searched by email says
Click on the “Settings” link located at the top right of your profile and select the “People Search” tab. Uncheck any box that appears in front of any email address(es) you have listed on that page. Hit “Save” to save your settings.
What people search tab? Am I missing something? Are you talking about the “search” tab? are the email addresses you are referring to nothing more than the alias names?

Comment by Melissa
MyAvatars 0.2

November 1st, 2008 at 11:13 pm

Hi trippacker,
Not sure what you mean by “grey and unclickable”– do you mean the empty profile picture that is seen on some aliases/IDs? Send me an email with a screenshot if you can and I’ll do my best to help out. :)

yprofileblog [at] yahoo [dot] com

The people search tab is here: http://profiles.yahoo.com/settings/peoplesearch
and has been updated to read “search” instead of people search, however it is the same thing.

This is a new change. And yes, the email addresses we’re referring to are the alias names. For users who have SBC accounts the aliases may appear as a full email address instead of the truncated ID that most Yahoo! users are familiar with.

-Melissa

 
 
Comment by Nale
MyAvatars 0.2

November 1st, 2008 at 11:44 pm

Ok, I’ve practically given up trying to fight for the return of the old profile system, so I’ll play along with this for now and try to contribute my perspective on how the profiles can be improved. For starters, will it be at all possible to increase the character cap on each section of the profiles above 500? For those with a lot to say, or RPers who enjoy crafting detailed profiles, this is kind of a hinderance. Best idea to fix this would be to remove the character cap entirely. Another change I think could be made is allowing more flexibility with the headers for each “section” of the profile, like interests, favorite food, movies, ect. Be it the social butterfly or the roleplayer, I’m certain they may want to share certain information that doesn’t fit those headers. So why not allowthe creation of custom titles/headers, and more to the point, how many there are. Surely ideas such as these are not a long shot by any means, and I think this increase in flexibility in customizing in creating our profiles could keep some members/users from leaving.

One last thing Melissa… I know technically this has been answered before, but why exactly is the team resposible for this so opposed to having profiles for the aliases. I know they have a certain direction they want to head in, but it makes no sense. At this time people are forced to create new IDs for their uses, be it for their on-line gaming on Yahoo!, new IDs to use in chat-rooms and groups to fit what they want seen, and as we’ve been hearing a lot of heat from, the roleplayers are forced to create new IDs for every character or plot that comes to mind. It’s just making things far more complicated than people like. The Team responsible for this and Yahoo! as a whole are in hot water enough as it is for openly refusing to revert to the old profiles, even if it were to be temporary. So perhaps a little compromise is in order… that’s just my opinion though. n.n;;

Comment by Nale
MyAvatars 0.2

November 1st, 2008 at 11:52 pm

Another idea came to mind, the revival of the old feature to block profiles from being seen to anyone below the age of 18. This mainly applies to those who are members of adult groups but still allow their IDs to be looked up so that they can connect with those outside of the group. If anything, it’s added security that will prevent minors from seeing profiles/profile-content that they shouldn’t be able to see, be it profanity or just general adult content. Please take this idea into consideration. If Yahoo! is truly fixated on this more social-network path, then your teams should begin acting on such features to prevent wayward minors from viewing what they shouldn’t be seeing.

 
Comment by Melissa
MyAvatars 0.2

November 2nd, 2008 at 10:03 am

Hi Nale,

We’re looking at increasing the characters/space for each field. Thanks for your input.

-Melissa

 
Comment by Nale
MyAvatars 0.2

November 2nd, 2008 at 11:30 pm

Well, that’s some good news at least… But what about my other suggestions? Any hope on those? As I said before, if this more socially-open path is the way Yahoo! really wants to go in, as ill-advised as it was of them to make that decission, then your team would do well to restore the old age-barrier feature to keep minors from viewing profiles with adult content. It was a system that worked, and why it was removed in the first place confounds me… And again, if this new format is the way things are going to be, then I think we should be given the extra flexibility to shape the profiles the way we want them to be, be it for the roleplayers or for the people who feel like sharing information that different than what the fields are titled. After all, if a person’s a gamer with no interest in sharing all that other information, and would rather put up what games he/she has, their accomplishments, how many n00bs they pwn, ect, then they won’t want to be forced to put it all under “favorite food” or “places they want to visit”.

And not to sound like a jerk, but considering the major inconviences we’ve endure in this matter, I think the boys and girls on this team that’s handling the profiles owe us that much at least… Along with the profiles for aliases when they get around to it. n.n;;;

 
 
Comment by Terra
MyAvatars 0.2

November 1st, 2008 at 11:59 pm

We don’t want an open Yahoo. We don’t want a Social Yahoo. We come to Yahoo to get away from being open and social. Why on earth would a company with such a unique edge try to give it up in order to be a sub standard clone of its competitors? this is just a bad move.

But how about this Melissa, Why dont you give Yahoo people a place to go.

We need a place that does what Yahoo used to and while many of us are looking I think it would be nice if the Yahoo staff did some looking too and told us where to go since they don’t want us anymore.

Comment by Doris
MyAvatars 0.2

November 2nd, 2008 at 5:58 pm

I sgree with everything you’ve said.
so do 100 members of my group!

Comment by Terra
MyAvatars 0.2

November 2nd, 2008 at 10:06 pm

Tell them to sign this then http://www.ipetitions.com/petition/Oldyahooprofiles/signatures.html

show them that no matter how much they WANT this new direction its not going to work for its customers.

 
 
Comment by ABC
MyAvatars 0.2

November 2nd, 2008 at 7:32 pm

What you want is irrelevant att his point, Terra. Yahoo had to do something to convice the shareholders they still had a viable business plan. They looked at myspace users, and thought, ‘we should do *that*’. Jerry pitched it, the board bought it, and he kept his job. All of Yahoo got behind this months ago, its just now we were hit by an inept rollout of phase one. I’d suggest finding a new home for your services until they force a more complete product on us. It really truly sucks their great idea was to rollout a new product on to all the users that had less ability than before, with no notice, no input and no data. Helluva first impression… it says a lot about the company and their customer appreciation philosophy. Aside from suggesting new features, don’t count on anything you say here doing you or your groups any good. Its a done deal. Flee into the night! I did, its a very liberating feeling!

 
 
Comment by Bruiserker
MyAvatars 0.2

November 2nd, 2008 at 12:38 am

Slowly making the switch to gmail. Too bad you can’t find a way to implement your new Y!Facebook knock-off, while allowing the people to keep what they have been asking for.

It’s this callous attitude towards your long time users which has me leaving.

 
Comment by Ughhhh
MyAvatars 0.2

November 2nd, 2008 at 4:03 am

I cant log into yahoo with my main ID now ,, so i lost all my contacts and all of my email ,, like 12 years worth of stufff ,,, thx,,,

 
Comment by Guynne Bin
MyAvatars 0.2

November 2nd, 2008 at 7:03 am

WoW! Thanks so much !

 
Comment by Jeff
MyAvatars 0.2

November 2nd, 2008 at 12:08 pm

Where can I find actual working directions to joining a group? The new “improved” application seems to have removed the possibility. I think maybe I need an alias, but there is nowhere on the profile page to create one.

For a couple of weeks, customer service has been telling me “Please be assured that we are aware of this problem and are working to fix it. ”

It took a week or two for them to respond with that unhelpful information. So it’s been about a month.

Please send my best to the Customer Frustration Team. Moving all customers to an untested application was brilliant. I’m glad they were not part of the recent layoffs (I have Google stock).

Comment by Melissa
MyAvatars 0.2

November 2nd, 2008 at 12:40 pm

Jeff,
Joining a group should be the same as before. There weren’t any changes made to the groups product when the profiles service changed.

You can join a group using an alias or your primary Yahoo! ID. To create an alias you can click on the “Account Info” hyperlink when you’re in your profile (its in the top right by the “Settings” link). You’ll be asked to verify your password, and then you can click on the “Edit/Create Aliases” link on the right side.

-Melissa

 
 
Comment by Jeff
MyAvatars 0.2

November 2nd, 2008 at 12:53 pm

Thanks Melissa, but there is no “Edit/Create Aliases” link. The word “alias” does not appear anywhere on the page.

Comment by Melissa
MyAvatars 0.2

November 2nd, 2008 at 1:58 pm

Hi Jeff,

I just sent you an email with a walk-through of creating a new alias.

If anyone else needs this information or is having trouble, please let me know or send me an email at yprofileblog [at] yahoo [dot] com.

-Melissa

 
 
Comment by Dave WEB BEACONS!
MyAvatars 0.2

November 2nd, 2008 at 12:54 pm

You will notice Melissa did not answer my comment about Yahoo’s use of web beacons & how the new Profile system affects them. Well I have just checked & web Beacons have without my consent been re-actvated under the new profiles system so much for respecting peoples right to privacy & choice. Do a Yahoo seach for web beacons & follow the links to opt out of having your browsing habits watched & tracked by yahpoo.

Dave

Comment by Dave WEB BEACONS!
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November 2nd, 2008 at 12:57 pm

Here is yahoo’s info on Web Beacons notice they track you outside of Yahoo as well!

Web pages may contain an electronic file called a web beacon, that allows a web site to count users who have visited that page or to access certain cookies. Yahoo! uses web beacons in the following ways:

Within the Yahoo! Network

Yahoo! uses web beacons within the Yahoo! network of web sites in order to count users and to recognize users by accessing Yahoo! cookies.
Being able to access Yahoo! cookies allows us to personalize your experience when you visit Yahoo! web sites that are located both on and off of the yahoo.com domain.
Outside the Yahoo! Network

Yahoo! uses web beacons to conduct research on behalf of certain partners on their web sites and also for auditing purposes.
Information recorded through these web beacons is used to report anonymous individual and/or aggregate information about Yahoo! users to our partners. Aggregate information may include demographic and usage information. No personally identifiable information about you is shared with partners from this research.
When conducting research that collects personal information Yahoo!’s practice is to require partners to disclose the presence of web beacons in their privacy policies and state what choices are available to users regarding the collection and use of this information. You may choose to opt-out (link to opt-out page) of Yahoo! using this information.
Note: This opt-out applies to a specific browser rather than a specific user. Therefore you will have to opt-out separately from each computer or browser that you use.

HTML Mail

Yahoo!’s practice is to include web beacons in HTML-formatted email messages (messages that include graphics) that Yahoo!, or its agents, sends in order to determine which email messages were opened and to note whether a message was acted upon.
In general, any file served as part of a web page, including an ad banner, can act as a web beacon. Yahoo! may also include web beacons from third parties and affiliates within pages served by Yahoo! so that Yahoo!’s advertisers may receive auditing, research and reporting.

 
Comment by Melissa
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November 2nd, 2008 at 1:59 pm

Dave,

It’s the weekend and I hadn’t had a chance to get a hold of someone on the team who could confirm or provide an answer.

Thank you for being resourceful.

-Melissa

Comment by Melissa
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November 2nd, 2008 at 2:02 pm

Additionally, Dave, you can opt out of third-party communications on the Settings page: http://profiles.yahoo.com/settings/

You may opt out by going here: http://info.yahoo.com/privacy/us/yahoo/opt_out/targeting/details.html

As your comment noted, you’ll need to do this for every computer and browser you use if you’re concerned about targeted messaging.

-Melissa

 
 
 
Comment by Jack
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November 2nd, 2008 at 2:56 pm

You missed a whole batch of them, mine and most of the people I know. What a giant pain this is. It’s non-trivial to re-populate everything, and then to figure out all the permissions. But that’s OK, it’s become so hard to keep track of each other on Yahoo! that most of us are using other sites now. I only log in every few months now just to see what’s new. I long for the old, simple days….

 
Comment by trippacker
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November 2nd, 2008 at 4:28 pm

I find sharing updates to be redundant information however looking at the list of updates you can share I see that 360 is on there. Are they or are they not getting rid of 360?

 
Comment by Bruiserker
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November 2nd, 2008 at 8:32 pm

profiles->settings->hide profile…

At least this will keep me anonymous until I’m finished migrating to Google.

 
Comment by JEANIE
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November 3rd, 2008 at 3:07 am

I HAVE A BIG GRIPE I’D LIKE TO GET OFF MY LITTLE CHEST. I see all the complaints and disgust with Yahoo but no one NO ONE has said THANK YOU FOR A FREE AND WONDERFUL SERVICE!! Do all these complainers want their money back? I wonder why I had no problem quickly upgrading to my new profile? Also I’d like to make a POSITIVE suggestion to Yahoo; I think you should CHARGE for your service like EVERYONE ELSE. I wouldn’t mind paying a measly $5 or $10 monthly for many hours of pleasure. However I would expect Yahoo to improve some areas like Customer Service inter-exchange-as you have already started. Also more work on eliminating the bots & ads in chat. Keep up the good work & good luck in the future. THANK YOU

Comment by Bruiser
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November 3rd, 2008 at 6:42 am

Some of us are (not for much longer) paying customers. Plus, it WAS a wonderful service, but it’s not going to stay that way. I can’t support a company which makes unwanted and unsolicited changes to their product. As with any product which changes in some way in which I’m not happy, I let the company know, and I find another product which fulfills my needs as closely as possible. That is why I’m in the process of migrating to gMail and iGoogle.

 
Comment by RS
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November 3rd, 2008 at 11:03 am

I’m glad its free to use and all, but its slipped over time from ‘wonderful’ to ‘pain in the butt’ and annoying. When you look at competitors and they are outdoing Yahoo all the time, and the products are approaching superiority moreso every day. Yahoo repeatedly misses the mark and angers the free userbase with the way they do things, blackening their own eyes with blind development. Groups FINALLY learned their lesson, and is developing *with* the users, rather than in spite of them, which is great! Its the top down stuff like this profile that was obviously more important to Yahoo to rollout sooner, rather than develop wisely that we have to take as well. Folks at the top don’t attend meetings or read this user feedback, I’d bet. They just say “get it done by Thursday”, not “get it done right”, or “test it out with some users first”. They don’t think like that I’d wager.

 
Comment by Terra
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November 4th, 2008 at 4:17 pm

we said thank you when it was good, now they are ruining it. And we do make them money. AT&T yahoo users especially but anyone who uses messenger or mail makes them AD money. We are the customers, and we should not have to say thank you when they ruin a good product for some executives foolish pride. yahoo does not deserve a thank you, not until we get the functionality of the old profile system back. We were all greatful and happy back when Yahoo worked but the more they ruined it the worse it got. And with each change MORE bots come implying that Yahoo has a hand in them.

 
Comment by Travis E.
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November 5th, 2008 at 1:51 am

I -WAS- a paying customer and took advantage of some of Yahoo’s higher-level services such as a subscription to premium Yahoo!Mail.

Working in Customer Service, though, I know what kind of hoops a company like Yahoo would need a customer to jump through to get a refund.

Once I found Second Life, I just cancelled my subscription, deleted all my profiles, and haven’t looked back. In fact, this is my first time checking the issue in a week, and I actually find the staff’s efforts to resolve this disaster quite entertaining.

The optimist in me hopes that three weeks from now, certain people will be strung out on cigarettes and coffee, bleeding on the inside from peptic ulcers, and a couple more nasty blog posts from a total nervous breakdown.

Then someone will find my e-mail and say, “Well, damn, why didn’t we listen to this kid?”

See you guys in three weeks. :3

 
 
Comment by Megan
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November 3rd, 2008 at 8:14 am

What about those of us who can’t even access their profiles? For weeks mine has come up “cannot be retrieved try again”. I don’t care about the alias names…but this is my main yahoo ID and I want to edit my profile! I have been rejected from groups because of this…as some require a current profile.

I have written to yahoo profile help 6 times to no avail, I don’t even get a reply…much less a solution.

HELP!!!

 
Comment by Pete
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November 3rd, 2008 at 8:39 am

The information in my profile has not been restrored and I have absolutely no interest in signing up for the new profiles. Yahoo keeps bragging about all the new improvements but I haven’t seen anything that has improved.

Comment by Melissa
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November 3rd, 2008 at 10:22 am

Pete,
In order for you to edit your profile you have to go to the new profiles site.

http://profiles.yahoo.com

Currently, if you’re not seeing your full profile this could be because you had your profile or content set to private in the past.

-Melissa

Comment by Melissa
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November 3rd, 2008 at 10:23 am

Additionally, Pete,
When I pull up your old profile, it shows that you barely had it filled out. Are you sure you’re missing information?

-Melissa

 
Comment by Pete
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November 3rd, 2008 at 11:04 am

You missed the point. I don’t like the new profiles and I especially don’t like the invasion of my privacy. My old profile had my first name, age, location and hobbies and that’s all I care to share with the public. If I had wanted to do some social networking I would have gotten a MySpace account.

Comment by Melissa
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November 3rd, 2008 at 2:20 pm

I guess I am missing the point because I don’t know how this service prevents you from doing just that.

None of the “information” fields are mandatory, and in fact, if you don’t want to share anything with the public you don’t have to.

However, if you want to show the same information that was contained in your last profile you can, by updating your preferences/settings at http://profiles.yahoo.com/settings

-Melissa

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Comment by Terra
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November 4th, 2008 at 4:11 pm

The point is Melissa that people want to choose when and how they put up the information. They don’t like this ‘everyone can know whatevers online about you and try to look though things you do’ big brother approach. We don’t want to be market research tools, we don’t want potentially dangerous people to look though information that we may want or need ot have up for one profile in order to piece who we are together, and we don’t want our families or friends to know every facet of ourselves. This one profile approach means you either have everything up or nothing, and because its made open. Open profiles are bad, letting people know who you are is dangerous. If people want to expose themselves to that danger then fine let them but it should not be mandatory.

 
 
 
Comment by Frank H.
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November 4th, 2008 at 8:48 am

I go there and get:

“Sorry, this profile cannot be retrieved at the moment. Please try again.”

over and over and over….

 
 
 
Comment by Venom
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November 3rd, 2008 at 11:55 am

Why not add a setting to the Settings section, called Chat Nickname and allow the changing of nicknames for all IDs separately? This would actually help a lot with the transition over to these new profiles. Also, I suggest doing a complete step-by-step wizard for any new profiles, allowing people to either import over old information, or start anew with new information.

I believe people want to be able to edit alias IDs separately. It makes more sense that way, to keep people from spying on them. Yes, I know that you can disable a profile for an alias ID, but what if you want to have an ID with more or less information?

I’m a regular in the Yahoo! Chat Help rooms, and I help people out whenever I can. I’ve noted that most of the questions/issues people have are about the new profiles. Either they do not understand how to edit them, or they don’t understand the wording. For example, some don’t understand how to make a profile visible to anyone. The other main issue people have that come into those rooms is, they can’t change their chat nickname. It’s really sad when you have to tell people there’s no way to do one of the things they want.

Might want to think about posting a blog entry EXACTLY going through each step to make a profile visible to everyone, including screenshots. I’d refer people to such a blog post if it were created.

I think the new profiles is a good start, but keep active on them and update them as much as possible. It’s a good thing however that you guys are listening to everyone who posts.

Keep up the good work.

-Michael

Comment by Melissa
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November 3rd, 2008 at 2:33 pm

Thanks, Michael. Great suggestion, and I’ll definitely pass it on, and we’re working on some sort of a screencast or blog post doing just what you asked.

-Melissa

Comment by Dave
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November 3rd, 2008 at 5:23 pm

Someone must I known all the confusion a new product generates or don’t product developers here in the UK software companies talk to focus groups made up of average people BEFORE rolling out a beta that way as product can be tweaked before release. It seems to me had all the things you are doing know could have been better done before you launched. Had we been given a finished product & given warning all this bad feeling would have been avoided. I used to love Yahoo & prefered it over g-mail & live mail but Yahoo’s recent behaviour smake at best of panic & mismanagement & at worst of corporate death throes. I have duplicated everything I can on MSN & Google because I like many do not think that Yahoo will be around much longer.

D

 
 
 
Comment by yahoo chat user again
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November 3rd, 2008 at 1:26 pm

How does one change or delete the information shown when someone hovers their mouse over a user name in the chat room list?
Whatever information was on the old profile shows up and cannot be updated. Filling out the new profiles has no effect on this issue.,

 
Comment by DreamWalker
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November 3rd, 2008 at 1:38 pm

I am so not shocked that this New profile thingy not only doesn’t work well nor that serves No One ’s needs other than Yahoo, their NEW customers, and The Developers, and Yes I have tried it BUT with a brand spakin’ new dummy account as Not for nothing, only a fool would take the huge leap of faith of trust to set up the new profile until it is explained CLEARLY and has the bugs worked out and in my opinion THAT day will never come! . Yahoo proves over and over again that servering the wants, needs, and concerns of thier LOYAL long time customs Especiallly those still USEING 360 that they could care less what “the people” really want, think or feel.

 
Comment by Nita
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November 3rd, 2008 at 2:54 pm

Where is the Yahoo members directory? I want to search for people in my area!!

 
Comment by Matt
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November 3rd, 2008 at 3:51 pm

It would be great to have multiple levels of connections (work, friends, family). I don’t want to share the same content with my friends as my boss and mom.

 
Comment by Manual69er
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November 3rd, 2008 at 4:09 pm

This BETA thingy is C-R-A-P!!! All carefully entered details on my profile have disappeared. I can no longer view other profiles so don`t know whether or not the “Ghost” that I am looking at even lives in my COUNTRY…much less my area.

MELISSA!..All your seminar-type lecturing does NOT change the fact that this “IMPROVEMENT” just does not work!

I have even tried, following, religiously, your instructions, to contact members of my own group….only to be told that Yahoo cannot find their profile!!!!!! So what chance, pray, do the rest of us have??

Give us back what we had!! It worked well and took only ONE click!

Manual69er

 
Comment by Joy
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November 3rd, 2008 at 4:27 pm

Melissa this is just an FYI that may help Trippacker as well as some other people who find that when they try to check a profile on messenger of a person using their mobile phone. It does appear gray and you can not click on it. However when there off line you can then check the profile. It has something to do with the mobile phone. I ran across that same thing so I know.

 
Comment by leewalsis
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November 3rd, 2008 at 4:44 pm

i dont like the new profiles. why cant we just see the persons pic when we click on profile?

 
Comment by waldo
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November 3rd, 2008 at 10:34 pm

My turn ;-)

I have just read through all 117 previous comments to this blog entry. I did this to see whether anyone else was encountering the same problems. What I found absolutely astonished me. The entity known as Melissa, a Yahoo! representative whom I presume to be an actual living breathing human being, is actually interacting with users!!!!! Never before in Yahoo!’s history has such a miracle occurred, that I have been a witness to. So thank you Melissa for that, you have provided a thread of hope for us die-hard Yahoo!ers.

I have mixed feeling about the new profiles system. On the one hand it gets rid of the annoying alias BS. I hated not knowing who I was really interacting with. So the new profiles fixes that. :-D

Thank you soooo much!!! :-*

On the other hand, though I did not like it and avoided interacting with alias users, I still respect their choice to do so. Whether they did it out of paranoia, or whatever, aliases allowed personality to show online in a manner that was not so different from real life. None of us are the same towards our bosses, friends, moms, or strangers as are to any one of those.

I personally do not mind any changes that Yahoo! wishes to utilize. I like the ideas, put forth by others in these comments, to include “member since” and “profile updated” dates and online status and “characters/space for each field”, and I’m glad to hear that most of the data from the old profiles are now automatically transfered, that’s all great.

Unfortunately, I cannot even access my profile. When I go to profiles.yahoo.com, I am not presented with the invitation to set up the new profile card, nor do I see my new profile. Instead, I only see an error message which reads, “Sorry, this profile cannot be retrieved at the moment. Please try again”, when I’m logged in and when I’m not logged in, I go to profiles.yahoo.com/waldowoc I get an error that reads, “”We’ve launched a new profile on Yahoo!” and “The user you are searching for either does not exist, or has chosen to keep their profile private”.

Do you have a solution to that Melissa? Keep in mind that while on the pages, the “My Profile”, “Contacts”, “Updates”, and “Settings” links do not take me anywhere different and the “try again” link just takes me to the last page in my browsers history.

If you would help, I would greatly appreciate it.

And now for the nitty-gritty:

I would like to comment on, what I perceive as, a gross misunderstanding of certain English terms and ideals which underline the preceding responses to this blog entry. To start with, Yahoo! uses the term “open social”, which is just a fancy way of saying socialist. The primary principle to socialism is the total eradication of individualism. Therefore, in order to achieve a “more open and social Yahoo!” it must do away with those aspects which focus on the users as individuals, like the old profile system that let the users interact the same way on Yahoo!, as they do in real life.

When I joined Yahoo! back in December of 1998, I did so because Yahoo! openly opposed such socialist giants as Microsoft, and America Online. Back then Yahoo! was proud to be American and unashamed to stand tall on the principles of individualism and liberty. One of the ways Yahoo! did this was through the alias system, users could give as much or as little information as they felt comfortable with, and do so in various settings, just as we as individuals do in the real world.

That, I think is the fundamental reason the new profiles system is so unwelcome by many. It contradicts the vary nature of what it means to be human. As of now, it’s not nearly as personal, or individual. Instead of interacting they way we do in person, through aliases, now we are told by Yahoo! that it wants us to socialize in a matter that it dictates to us, the way it’s competitors always have.

The reason for this new direction can be traced quite easily through Yahoo! history. Though Yahoo! has always been trying and implementing new ideas and features, I can point out some serious mistakes that may have directly contributed to this new socialist Yahoo!. The age discriminating decision, for instance, to bar people from chat-rooms because of age, can be directly tied to the popularity of Yahoo!’s modern competitors, such as MySpace. The growth and popularity of such competitors can, in turn, attract even more of Yahoo!’s base users.

Now, Yahoo!’s powers-that-be look at these competitors with large user bases and instead of asking why Yahoo!’s user base left, they ask, “what do they have, that we do not”. The point Yahoo! is missing is the accountability aspect. If they accepted responsibility for their mistakes, they would realize that their user base left because they felt betrayed, not because of what MySpace has that Yahoo! doesn’t (which is nothing but a socialist attitude). Then they would realize that the only thing a “more open and social Yahoo!” is going to bring is a greater loss of users.

So, maybe that’s what they want.

Comment by Melissa
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November 4th, 2008 at 11:07 am

Hi Waldo,
Thanks for your comment and your vote of confidence! I’ve forwarded your account info on to a Customer Care rep and they’re investigating your error/message. Either myself or an agent will follow up with you and provide an update.

-Melissa

Comment by waldowoc
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November 4th, 2008 at 7:18 pm

Hi Melissa, this is Waldo. Thank you. However, despite your naive optimism, ten years of accumulative experience with Yahoo! “Customer Care” advises me not to rely on them getting back to me. :-<

Nevertheless, the Yahoo! e-mail servers have not been nice to me for several years, so I doubt I would ever receive an e-mail reply from either. That being a probability, I would be happy to just see the resolve posted here or as a new blog topic, as others have clearly had the same problem.

Barring that, I will just keep trying by accessing profiles.yahoo.com, after all, it’s the result I’m after.

Thank you :-)

 
 
Comment by Terra
MyAvatars 0.2

November 4th, 2008 at 4:06 pm

You may hate not knowing who you are dealing with, but most of us don’t want that known. Its not your right to know unless someone else knows, thats why the Alies profiles were good.

Comment by waldowoc
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November 4th, 2008 at 6:53 pm

Hi again, this is Waldo. I didn’t like that picture of a stranger next to my comment above, so I thought I wouldn’t put Waldo in the name field, to see if that would help. (Don’t click on him if you expect to know about me. Just one more thing to criticize Yahoo! about.)

First, let me say that I am indifferent to how Yahoo! chooses to implement it’s profile system, as long as sensitive personal information isn’t required to be displayed or made available to anyone, such as what can be used for identity theft or personal harm. I do, have a concern about the legal aspect of having multiple Yahoo! accounts in terms of the Yahoo! Terms of Service, and so on. Aren’t new accounts still required to provide truthful information, ie real name and contact information? And does it not still limit accounts to one for each real person as it did when I signed up?

And also, I would like to point out that the new ‘open social’ direction implies that we users have not been “social” before. Although, I understand the capabilities of other network profiles to leave comments, and show “connections” directly on the profile, gives the appearance of a more social behavior, it is no more so than e-mail, the chat-rooms, games services, and so on, already utilized by us. Which makes the new direction even more insulting.

Terra, I think you just want to argue. My comment did not in any way contradict your passionate views, but, in fact, supported them. And I don’t know where in the world you got the idea that I thought I had the right to your information. Perhaps you should reread my comment. If my profile was working, you could have learned that I am a very well-educated individual with an in depth and specialized understanding and knowledge of rights and privileges. As such, I would never insinuate that I had any right to your information. I merely presented my opinion of paranoid people. Just as in real life, I choose not to interact with people who choose not to be honest with me about themselves, while at the same time, as I stated earlier, I respect your choice to do so. Which is why I wrote, “I have mixed feelings about the new profiles system”. Duh! *And it’s some of you, not most of you.

Honestly, I do not see what there is to be so paranoid about. Identity theft, requires at least 4 things; full name, date of birth, physical address, and access to the corroborating legal documents. None of which are presented or required on the profiles. If you are afraid of physical attack, then never post or provide physically traceable contact information, such as phone number or any physical address. These preventive measures can be implemented without the alias enabled profiles system.

As for aliases used for role playing purposes, I sympathize to some degree. I happen to be role player myself, but only in role playing environments, such as DND night with a group of close friends, or in the form of video games (Zelda, Guild Wars, and so on). I never pretend to be a “character” outside the role playing environment or towards people who are not doing the same. To do so is insulting, disrespectful, and dishonest.

For the record, I officially left Yahoo! a year ago. I no longer use any Yahoo! service beyond the chat-rooms and the profiles. Yahoo! mail is not my primary email anymore, and I don’t even visit Yahoo! web pages unless I have to, or by mistake. Chat-rooms are the only service that no other online network provides. The profiles are an integrated part of the chat-rooms. I want the people I chat with to be able to know who I am, regardless of whether they want me to know who they are.

I left Yahoo! because it is now being run like a Nazi regime. It is no longer proud to be American nor does it stand tall against the tidal forces of socialism. Yahoo! has been phasing out the privilege of choice it once afforded it’s end user for years. It’s simple. customizable user interface of 6 years ago, no longer exists. I have watched these changes with disgust over the past few years and jumped ship, so to speak, when my feet first started getting wet. It’s a sinking ship.

Terra once asked, where do we go? For most things, I went to Google (if you think Yahoo! customer care is bad…Googles doesn’t even exist! No links, no email, no contact at all). But nobody has chat-rooms like Yahoo! did. If Yahoo! wants a larger user base to bring back its advertising clients, it needs to go back about 7 to 10 years ago, and re-implement those services and at that quality. In essence, it needs to undo all those changes that alienated it’s user base, publicly humble itself and invite those it chased away to return to the Yahoo! they loved and respected. If that means I have to putup with peoples aliases, Id do it gladly just to see Yahoo! returned to it’s former glory.

Comment by Terra
MyAvatars 0.2

November 5th, 2008 at 12:31 am

I’m sorry if I came off as argumenative, its just that if we give the Yahoo team any fodder to be taken, even out of context, that its ok to not have the Alies’ come back then it has to be reiterated that its wrong. Thats the whole point. They need to return to the old functinality. This new functionality makes everything harder to work with and it DOES make things dangeorus and annoying.

First I have to say, to be frank, that most of us want the anonymity to avoid people like you. I don’t mean that in a disrespectful way, simply an honest one. People want to embelish themselves a bit at times, or toatlly lie. That should be their right. I understand you have hangups about that but frankly Thats about all you can have, and its a bad thing to want that, however as I am sure you can already respect, people don’t want you to know who they are sometimes. Personally when I have a character profile I do stay a bit in character even when out of character. Yes for the most part its clsoer to D&D but in the end I don’t want people to know that my profiles or linked or may not want them to know everything about me. There is nothing dishonest about that in my mind, at least not to the point where it should not be available. Its even worse when you have what you like open, because people will look for key words and bug you all the time about it. Frankly when I am on Yahoo I don’t want to make friends with people IRL. I don’t want them knowing who I really am fully or what I do and many Yahoo users agree. You seem to understand this, but I want to try and explain that I’m not being dishonest, and that those alies profiles really were for that reason and were important because of it, and if you give Yahoo the impression that some people think its ok that they are gone, then they will stay gone for sure. Yahoo won’t change unless it has no straws to grasp at.

And yes a clever person can from the info some profiles had up figure out who a person is if they are linked, but even more important is that stalkers could track someone as well. liking alieses can help a stalker find a person who is trying to hide, and inclding all that info can doo. Its dangerous and the only alternative Yahoo offers is to just shout the profile off fully rather than offer anonymous alieses. Its dangerous.

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Comment by jsbach2213
MyAvatars 0.2

November 4th, 2008 at 6:57 am

Well, One alias down and deleted, 3 more to go, if the pages/servers ever work. A shame that a service I’ve enjoyed for most of the last 10 years will no longer suit my purposes.

 
Comment by Megan
MyAvatars 0.2

November 4th, 2008 at 10:44 am

Still can’t access my profile. I finally got a response from Yahoo that it was a beta problem and that they are aware of it. Thats it….no solution.
So…how much longer do I have to go without a profile?

 
Comment by Raven
MyAvatars 0.2

November 4th, 2008 at 1:01 pm

OMG!! and WTF!?!?! I post a comment stating I have capitulated to Yahoo for the New profile experience, (what a joke), the fact that most of my Personality data is missing, only a very very small portion made the transition, then I get an email from Melissa asking what I was missing, I answered her, stating what was lacking.

Today I check my profile, and OH by the way, no answering response from Melissa in regards to my email. SO I check my profile, and the few things I had actually showing were GONE!!! When I clicked the My Profile Personal information was there,. PERSONAL information I had not entered on my profile and I DID NOT want out there for public consumption. What the Hell??

I am so totally LIVID!! If I had wanted my PERSONAL Info there I would have put it there, It asks for a last name I typed X in there on purpose. How dare you change it! I choose who and when I give out my information, NOT YAHELL.. or anyone else!

PUT IT BACK!! PUT IT BACK!! I asked for missing data. not for you to rape what was left from my original profile!!!

Comment by Melissa
MyAvatars 0.2

November 4th, 2008 at 1:24 pm

Raven,
I did reply to your email, and have since replied again. As the post mentions, your profile data was migrated over from your old profiles.

Any information that is in your profile was at one point, entered by you. We have no way of populating information that was not provided by you, as we have no way of retrieving this or verifying it.

If you do not want your profile to be viewable by all, or do not want this information viewable, I suggest you remove it, or update your settings by going to: http://profiles.yahoo.com/settings

-Melissa

Comment by Raven
MyAvatars 0.2

November 4th, 2008 at 3:06 pm

FYI. I just checked everything connected with this ID and Email. I have never entered any personal information in any of the profile or account Fields connected to this email account. So again, how would my personal information be added to this particular profile? Where would it have come from? And Why would the profile info change After I had updated to the New (gag me) Profile (Fiasco) ?

I really would like an answer to this? Interestingly enough, I see that profile is now back the way I had it Before all this started. (with the New Profile) (gag me) So.. please tell me where that information came from, how you came by it, if you ( this is not the personal you but the yahoo you) did not pull it from another Separate email account. Because, and do correct me if I am wrong here, but aren’t the email accounts separate from each other? and Only Alias’ are linked to a parent profile and interconnected? Correct??

 
 
 
Comment by Raven
MyAvatars 0.2

November 4th, 2008 at 1:22 pm

AND,, what the hell does this mean ‘Allow my connections to share my information labeled “My Connections” with third-party applications they install and developers who made the application” ??? I cleared that box but it looks like its still there.. I dont want anyone to share my information.. or anything.. the answer is NO and NO and NO!!

Comment by Melissa
MyAvatars 0.2

November 4th, 2008 at 1:28 pm

Raven,

You cannot uncheck this box if you have your profile set to be viewable by anyone.

Anyone means anyone– this means third party companies, other users, anyone at all who stumbles across your profile.

I suggest that if you don’t want your profile to be viewable by anyone then you change your settings and THEN uncheck the third party box.

-Melissa

Comment by Raven
MyAvatars 0.2

November 4th, 2008 at 1:44 pm

Actually, I had. I unchecked the box, saved, then when I looked back, it was checked. You know, I hate to sound like a broken record, but this was not an issue with the old profiles. IF a third party (anyone who stumbled across my profile) did Not have my permission to take or use anything regarding me off my profile. I don’t have connections in there,. because I do not wish to Share my contacts with anyone who happens to stumble on my profile.

This is one of the Inherent problems with this New (gag me) Profile (fiasco) Experience (worse than having a root canal without nova cane).
I could definitely live with either one.

Did you get my email this time???

Comment by Melissa
MyAvatars 0.2

November 4th, 2008 at 1:51 pm

Again, Raven. If you have your profile set to viewable by all, this box is going to be checked as you can not prevent who views your profile (third party or otherwise) if you have it set to anyone.

So whether you check it or not, if you have your profile set to be viewable by anyone, it will remain checked.

-Melissa

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Comment by Terra
MyAvatars 0.2

November 4th, 2008 at 4:04 pm

Melissa this is a prime example of the feeling of voilation so many people on Yahoo have. I hope you see why this is unacceptable. We don’t want third parties to see us, we don’t want other people to know what we are doing. We don’t want to be some twisted nealson set going around giving your clients free info about ourselves. Its not acceptable. At least now its obvious why we can’t have Alies profiles. Rp profiles are bad for the new ‘Yahoo! one way mirror’ feature.

 
 
 
 
 
Comment by Raven
MyAvatars 0.2

November 4th, 2008 at 1:31 pm

Melissa,

Below you will find the email I sent to you in response to the very FIRST email you sent me. the Question I have is that Before the email you sent me, and the one I sent you,, my profile had partial information from my ORIGINAL PREFERRED PROFILE. now it has NOTHING from that profile. THIS sux rotten Eggs

Hello Melissa,

I appreciate you taking the time to contact me. The main profile information I am concerned about is the profile I had created for this ID, RavenXXX (this is edited from the original email response).

I have a couple of other IDs I created for a fan based community for an Author we all loved. We had created characters, personalitys, business’, ect and set them in her world. I have not even attempted to retrieve or recreate the profiles I had for that. I don’t plan to. I had put a lot of work into those PRG characters, and I do not have the heart nor the desire to do it again. I will have to find another avenue for that. I am sure we all will.

However, I have too many friends on Yahoo, so unfortunately I can not just drop it. So I have to work within the confines of this New profile format. Which I still hate. I hate it with a passion. I do not want to have connections, I don’t want to blog. I never liked 360, never used it, never had any plans to, I don’t have face book, my space, or any of the others. Never really planned to. It does not appeal to me, never has.

You used the phrase New profile experience several times in all the blogs, and I have read a great majority of them. The prevalent opinion is extremely negative. And that is just from those of us who just had to say something, for every one negative comment you see, I am positive you can quadruple that count for those who have not really said anything. I stumbled on the comment section by accident, I was so intensely angered over this change I had to say something. I am not sure you or anyone else over there has a clue to how truly mad I was, have been, and still am over this.

Like I said before, I am glad y’all are so committed to this new profile format, I am not. I truly dislike being forced into something. And this was forced. You all can pretty it up as much as you want, but its forced all the same. And most people do not like bully’s. And we all know how bullys end up.

Yall need to stop making such radical unneeded, unwanted changes and fix the crap thats wrong. IE, the chat room fiasco. I mean really, why didn’t they fix that first? Right now, the whole sign in thing is a total joke and totally useless. Seriously!

And yes I know you are not the one who made the changes, or the decisions, but you get to try and do damage control. Personally, I think its a losing battle.

Raven

Comment by Melissa
MyAvatars 0.2

November 4th, 2008 at 1:34 pm

Raven,
I’ve replied to the only email I’ve ever received from you. I have never received this message, and ask that you please resend with the correct IDs.

-Melissa

 
 
Comment by Raven
MyAvatars 0.2

November 4th, 2008 at 2:02 pm

I did,, twice,. and the ony ID I want you or anyone there at Yahell monkeying with is this one. The one I am in such a rant over. And yes I know I am ranting but, Seriously!, I had my old profile just the way I wanted it.. I have separate emails, and I have an RPG (or I did have) that was Totally and completely separate from this ID and email. they are not connected. they are not an alias. so what was on one should not ever show up on another.

That is if I understand this whole NPE correctly.

 
Comment by jenn
MyAvatars 0.2

November 4th, 2008 at 2:22 pm

I absolutely HATE this new profile stuff. You say some of this stuff is ‘working’ but it is NOT. You are trying so hard to be like myspace, facebook just like msn with it’s LIVE thing rather than just being YOURself. A lot of things that ‘you’ guys think is working isn’t. It’s frustrating to ‘click’ a link to one of your alias and not be able to navigate to it. And what makes it worse is trying to get the powers that be to understand what they ‘think’ is working isn’t or that we understand what we are doing…yahoo just isn’t what it’s reputed to be.

Very tired of this, very.
beta jenn

 
Comment by jenn
MyAvatars 0.2

November 4th, 2008 at 2:26 pm

…I should ad that a lot of yahoo users would like to decide which version of profiles they have to use. Many of us did not and still do NOT like your ‘I wanna be like OE & msn’ email account. Thankfully we were ‘allowed to choose to revert to the old version.

It’s kinda like the real world. Debit cards are great and most like them much better BUT if I want to write an old fashion check for my purchase I should be able to do so. Thank GOD yahoo isn’t over that also.

And please, please, please do not email me with one of your very famous canned responses. They are about as great as cold grits on the day we have an ice storm.

 
Comment by brockulfsen
MyAvatars 0.2

November 4th, 2008 at 2:36 pm

I just got spammed.

I tried to report it off the linked profile. Instead of a string to verify I got an error message: “We’re sorry, but no image is available at this time. Please try again later.”

The reason I know it was spam? My location is phrased oddly and automerged into the spammer’s spiel…
++++
hot damn Alex u look fine! i luved ur profile, i will visit Southeast Queensland Toowoomba & Brisban this weekend, wanna go out? i got some pics at: http://Jeannette23n.tk, i even got videos, hit me up and get my number from http://Jeannette23n.tk , for real hit me up on http://Jeannette23n.tk on screen name tightp! p.s. im online for couple more hours! :) ttcnehgb

To view AllieR’s profile, click here: http://profiles.yahoo.com/u/CGSWNVNAAUYH5DU42IPZ3ZAOIU
++++

 
Comment by brockulfsen
MyAvatars 0.2

November 4th, 2008 at 2:37 pm

How do I change/upload a photo on a Mac? The [Change photo] link on my profile doesn’t work.

 
Comment by dfgkimsey
MyAvatars 0.2

November 4th, 2008 at 3:00 pm

WHAT???? The member search DOES NOT work!! The one thing I use the most, to find out about some one before I appraoch them for a chat or meeting…If Yahoo can’t fix this, it is useless to me.

 
Comment by Terra
MyAvatars 0.2

November 4th, 2008 at 4:23 pm

Melissa we have proven over and over again that we do not want what Yahoo is giving us now. We do not find it acceptable nor right that yahoo has done this to its loyal fan base and quite frankly most of us have given up on Yahoo and left. So I think its only right if you help the rest of us leave so that Yahoo can go back to having its precious single profile facebook ripoff format and we can all go our separate ways. I think its only right, considering how most of us have stuck with yahoo though thick and thin for many years. We can’t find anotehr IM client that is suitable and funcitons the way Yahoo used to, so its only acceptable that someone at Yahoo put in the leg work and tell us where we can go since we are not welcomed here.

Please, don’t try to tell us we are. Yahoo has taken away everything we want from the profile system, has put on oppressive and frightening features that leave our identities vulnerable to theft or worse, and has overall rendered the system unusable. That sends a clear message that we are not welcomed anymore. I’m fine with that, as are we all at this point. however if you are going to shun so many users the least Yahoo! could do as a parting gesture is tell us a few places that WILL accept us. Its the least your company can do.

Comment by waldowoc
MyAvatars 0.2

November 4th, 2008 at 7:36 pm

Very well stated Terra. I would seriously appreciate that as well. Yahoo! has betrayed, and alienated us all. As I mentioned in my earlier comment, Google does not cut the mustard.

 
 
Comment by Nancy
MyAvatars 0.2

November 4th, 2008 at 7:58 pm

Are you guys working on getting the yahoo smiley face online/offline status back?

 
Comment by DD Ryan
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November 4th, 2008 at 10:34 pm

Hello,
Group Moderators are reporting an issue with new profile format- Verifying age of pending group members is now quite a hassle.
With the new profile format, there now seems to be a problem pertaining to viewing the age of pending members to groups.
With the original profiles format, for the benefit of the moderator, the applicants’ age, if displayed on their profile, was automatically displayed on the “pending members” list, as well as on the “current members” list. With the new profile format, this no longer happens. Since their age does not appear on these lists, the moderator must now navigate to each and every profile just to ascertain the person’s age. For busy groups, this can be very time consuming. I have been searching for a solution, but up to now, have not been successful in resolving the issue.
Dave

Comment by Nale
MyAvatars 0.2

November 5th, 2008 at 4:40 am

Actually there is a way to make age appear on the profile. I had only spotted it recently myself. It should be available when someone goes to edit their profile info in the section that covers name, location, display name, ect. Either way, Yahoo! claims that their system for adult profiles automatically varifies the applicant’s age, so in the end it falls on the applicant to fix up their profile to show their age.

Either way though, I still hate this new system, but have reached the point where I’ll just work with it rather than fight it, since Yahoo! has made it clear they have no intention of going back to the old system.

Comment by Melissa
MyAvatars 0.2

November 5th, 2008 at 3:42 pm

Nale, you’re right on. Yahoo! is verifying age on our end, so any user who doesn’t display their age, is doing so by their own choice.

If you want to display your age, you can update your settings by going to http://profiles.yahoo.com/edit/basicinfo and changing the drop down to your appropriate age.

-Melissa

 
 
 
Comment by Asiiniseth
MyAvatars 0.2

November 4th, 2008 at 11:52 pm

Is there a reason why my Yahoo ID “Asiiniseth” has no profile at all whatsoever? I haven’t been able to get it to come up.

Comment by Melissa
MyAvatars 0.2

November 5th, 2008 at 3:47 pm

Hi Asiiniseth,
Hm, interesting. When I go to your profile, it shows that there is information entered (you have a ? as your display name).

Have you gone to profiles.yahoo.com to migrate your info over? It looks like you haven’t started the process. Once you do this, if you’re missing your info let me know and I’ll send you any info that is missing so you can finish filling out your profile.

Let me know how it goes!

-Melissa

 
 
Comment by Nale
MyAvatars 0.2

November 5th, 2008 at 4:57 am

I have another question for you Melissa. This is one that I’m sure is more heavily relavent to the roleplaying community on Yahoo!, but I’m sure it can be applied just as well to those for whom privacy is a strong concern. Once we create the profile that will represent our ID, is it truly required to keep our names on it? I myself have, with non-roleplaying IDs, have simply replaced the fields with my first and last name to “N/A” as a means of keeping my identity secure. And I’m fairly certain that you said before in some post under another blog section that roleplayers can replace the “names” on the profiles with whatever they wish. I’m just trying to make sure my understanding on all this is correct, and it’ll give other users some reassurance it they are not forced to keep their names on their profiles for fear of identity theft or what have you.

Comment by Udont Needtoknow
MyAvatars 0.2

November 5th, 2008 at 6:51 am

Nale,
You can “get around” the name field by typing in anything you want in that field. I created this profile by using the name Udont Needtoknow. Although it is odd having yahoo greet me as Mr. Udont. LOL

Comment by Nale
MyAvatars 0.2

November 5th, 2008 at 1:22 pm

Heh, that’s what I’ve been doing thus far. What I’m I’m seeking to do is check with Melissa and see if it’s allowable to do that. I’m fairly certain that it is, but better to be safe than sorry.

Comment by Melissa
MyAvatars 0.2

November 5th, 2008 at 3:44 pm

Yep, totally allowable. In fact, on some of my profiles/accounts I only have my last initial because I don’t want my full last name.

There’s no law anywhere that says you have to put your REAL information anywhere– the TOS only says you just can’t be offensive. So, feel free to enter nothing, or even enter “Don’t Disturb” as your name. It’s your profile, you’re free to do with it as you like.

-Melissa

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Comment by Nale
MyAvatars 0.2

November 6th, 2008 at 3:22 am

And that answers my question. While I know many will still continue to dislike the profile system, for those like myself who are sucking it up and dealing with it, I’m certain this will provide some peace of mind knowing that their identities aren’t as vulnerable as they feared.

 
 
 
 
 
Comment by tony
MyAvatars 0.2

November 5th, 2008 at 6:43 am

What a joke . My old photo is not in my profile , tried clicking on “change Photo” and that does not work either . Has anyone out there had any luck in adding a new photo to their profiles or even putting the old photo back on . This is very very bad and very poor customer relations for the yahoo site and who ever calls the shots in this yahoo department . Frustrating and very laughable situation here. Try and fix the problem or fire the ones in charge and hire new experts . Thanks, Tony

Comment by Shyanne
MyAvatars 0.2

November 6th, 2008 at 7:48 am

I had no problem at all changing my profile photo. I had my main profile and 2 alias profiles, when I clicked the change photo all of the photos I used for each profile showed up for me to choose from. I was also able to upload a new photo with no problem. Maybe this could be a browser problem?? I use Firefox and it worked fine.

 
 
Comment by Tasu
MyAvatars 0.2

November 5th, 2008 at 7:26 am

Instead of changing it back would it be easier to give the member an options to customize the profile more then the way you have it now. like add colors,and other stuff kinda like Yahoo! 360.

Keep going Yahoo! :)

Comment by Terra
MyAvatars 0.2

November 5th, 2008 at 12:10 pm

That won’t fix anything though. Most of us who are complaining hated 360. We don’t want colors and shapes and fancy little visual changes, we want the functionality we used to have.

Comment by Tasu
MyAvatars 0.2

November 6th, 2008 at 4:42 pm

Lol.
I said kinda like 360 not “like” 360
if Yahoo! doesn’t want to change it back to the old way. it wont come back. we need to live with that I guess. I still think there should be an option to change back to the old Yahoo! profiles. that there will make a lot of people happy.

 
 
 
Comment by Steffan Redhawk
MyAvatars 0.2

November 5th, 2008 at 11:57 am

Hey Melissa,

I have an issue with linking, not alias linking, just web linking in general, I can’t get my myspace page, or hotornot page, or anything to be displayed as a link, they’re just grey and not clickable, can you mail me and tell me how to fix it? I emailed you at yprofilesblog at yahoo dot com and it was sent back (yes, I changed at and dot), so please email me and let me know how to fix this!!!

Comment by Melissa
MyAvatars 0.2

November 5th, 2008 at 3:31 pm

Hi Steffan,
Try entering the links in your guestbook. You can use basic HTML in your comments in the guestbook and its a great way to add hyperlinks in, for the time being.

Not familiar with HTML? Here’s the code for adding a link– where “URL” is in quotes, plug in your URL for your site AND remove the spaces before the “a href” and before the “/a”to make the HTML work. (this blog automatically converts the code)

< a href="URL">ENTER THE NAME OF THE LINK OR SITE HERE< /a >

-Melissa

Comment by Shyanne
MyAvatars 0.2

November 6th, 2008 at 8:03 am

Thanks Melissa!

 
 
Comment by Melissa
MyAvatars 0.2

November 5th, 2008 at 3:37 pm

BTW the reason why your email bounced back is because its yprofileblog — no s. :)

-Melissa

 
 
Comment by Terra
MyAvatars 0.2

November 5th, 2008 at 12:14 pm

Ok how about this one. If yahoo really hates its users enough to not go back to the old profile format, can they at least check on all of these spam groups and try to get rid of them? its frustrating trying to deal with constant spam emails like this.

 
Comment by Lacie~
MyAvatars 0.2

November 5th, 2008 at 12:53 pm

Actually, the new profile is not bad. It still needs some glitter, but I prefer it to having nothing.

I do miss the amount of space that we had to write in before, perhaps that can be fixed. It would be nice to have the online status smiley back, next to changeable status moods or free form text and the ability to make the profile a bit more colorful would help too.

My question is this, Yahoo! has MyYahoo! with sort of the same setup..so why not just combine all of the products, such as email, messenger, profile and 360 into one…the base being MyYahoo!?

Just a thought…

Comment by Nale
MyAvatars 0.2

November 5th, 2008 at 1:25 pm

No way… I’ll suffer this new profile system, but I rather like having those product seperated. And beside, considering how things have gone thus far, I’m sure that myself and many others don’t trust Yahoo! to merge all these products together without severely messing up.

 
 
Comment by Nicole Joly
MyAvatars 0.2

November 5th, 2008 at 1:13 pm

Hi Pour the change of the profile, there has difficulty has to make him(it) especially when we speak not about English, but has the end of the finiton his(her,its) very so, more beautiful, complete.
If possible to help French people to have a possibility of the credit note in French also.
thank you

 
Comment by Adria
MyAvatars 0.2

November 5th, 2008 at 7:37 pm

I’ve been trying to read through this entire thread, there’s too much in here. Somewhere it said something about getting the data elements from my yahoo profile back when i connect in to the new and *hardly* improved profile… that didn’t happen. So… for an idiot user such as myself, how would I go about getting that profile information back?
I don’t have alias.. just the one profile…. not one of those lurkers in yahoo land that feel the need for multiple identies :)

 
Comment by Erica
MyAvatars 0.2

November 5th, 2008 at 7:43 pm

I have two profiles that I can’t edit due to this message=Your profile was deactivated by an administrator.
I have emailed the yahoo team about this, which was two weeks ago, i have yet to hear back from them, still.

 
Comment by HJR
MyAvatars 0.2

November 5th, 2008 at 8:49 pm

Profiles still blank, alias still have no value since they no longer stand on their own.
This doesn’t make Yahoo more open and social, it makes Yahoo violate their users privacy by exposing them unnecessarily.
I am finding groups substitutes, runboard.com is a good one, windows live is about to open a new style of groups, MSN groups is moving over to Multiply so there’s an option there as well. If anyone else knows of good secure replacements for Yahoo please share!
Thanks!
-HJR

 
Comment by not to happy
MyAvatars 0.2

November 5th, 2008 at 11:53 pm

Well I come back to yahoo after a good long break to check in with freinds and walk right into this fiasco. Well I don;t like it, I don;t like it one bit. From what I’ve heard from the few people I could get in contact with this “change” has all but put the nail in the coffin for most of the people I knew on yahoo.

I used the old alias profiles to control what info different people could see depending upon our releationship. Well that’s gone now! Along with it any reason I have to even use anything branded Yahoo! other than messenger and that may end depending on what my friends decide.

Yahoo people listen close. If I wanted to use my space or facebook I would of never came back to yahoo at all. But do to your less than stellar reasoning and forced implementaion of this new profile system(still in beta and forced on everyone? That is the worst kicker) you will most likely lose my patronage very quickly unless I see the functionality I use to get which doesn’t look to promissing.

Yahoo the ball is in your court…………………

 
Comment by Unimpressed
MyAvatars 0.2

November 6th, 2008 at 4:40 am

I started yesterday, just trying to join a Freecycle group, that’s all. So I click join, and am taken to a page saying I must provide a profile name before I can use groups. Fine I thought, so I enter various aliases that are all taken, so I finally decide to go with one suggested by Yahoo! Finally I’m taken away from this page. i’m making progress… or am I? Nope, I’m now on a page which bizarrely says ‘oops, there’s nothing here, go back to profile page’. Erm.

So I start again, and again. I came back later in case there was some ‘bug’ that needed ironing out and might be sorted by the time I came back. Nope. It’s still happeneing, I’m getting sick of having to do it all over again and get the same error message which leads me to square one… Melissa, it’s groundhog day!

If anyone can tell me how to sort this I’d be most grateful.

Comment by Melissa
MyAvatars 0.2

November 6th, 2008 at 4:48 pm

Unimpressed,
In order to continue you need to fill out your profile and link your aliases.

I just posted a tutorial on how to link your aliases here: http://www.yprofileblog.com/blog/2008/11/05/tutorial-linking-your-aliases/

To fill out your profile, just go to: http://profiles.yahoo.com to get started.

-Melissa

Comment by Unimpressed
MyAvatars 0.2

November 7th, 2008 at 7:05 am

Okay, thanks Melissa. To be honest it all seems a lot of faffing about. It wasn’t broke in my view, why did it need ‘fixing’? But thanks for your help.

 
 
 
Comment by Unimpressed
MyAvatars 0.2

November 6th, 2008 at 4:54 am

Incidentally, a friend has just told me they posted a message in one of their groups and noticed that their full name is now on display for all the world to see!!! It wasn’t before, and this is causing them to not post messages until it’s sorted out, for their own safety and security, and they want to know how to change that. This appears to be a MAJOR security issue and I can see a lot of people migrating from Yahoo if not addressed and put right, fast.

I would suggest Yahoo introduce the option to opt-in/opt-out for this BETA, allowing those people who would be more comfortable to adjust their profiles in the old format, and to CHOOSE if they want to try this new system out.

Comment by Gary S
MyAvatars 0.2

November 6th, 2008 at 5:41 am

Choice and yahoo??? I’m sorry but that option does not exist. Maybe someday there will be a beta version of “choice” offered, but since most of the current users seem to want “choice” I doubt that “choice” will ever be offered. Maybe the users should try reverse psychology with yahoo and start demanding to be forced to use inferior and unwanted “features”. Given the track record of yahoo lately there is a good possibility that they will do the opposite of what their users want.

 
Comment by Nale
MyAvatars 0.2

November 6th, 2008 at 7:08 am

That’s actually quite fixable. Just tell your friend to go into his/her profile and edit it so their name isn’t on it any more. At least that should do the trick…

And as one of the people who’s been kicking up a storm over the change in profile systems, let me tell ya… Yahoo! has no intention on making this feature optional or restoring the old profile system. Myself, I just decided to work with it as best as I can. Enjoy Yahoo! while it’s still around ’cause I’m sure this will start the proverbial chain of falling dominos that will end with Yahoo! going out of business.

Comment by Unimpressed
MyAvatars 0.2

November 6th, 2008 at 10:33 am

They’ve done that, both from within the Yahoo main account, and also in the email account settings, and it’s still showing their real name, not the user name they’ve put in its place.

Comment by Nale
MyAvatars 0.2

November 7th, 2008 at 6:57 am

… Ok, I’ve got nothing then. Sounds like an issue that Yahoo! needs to resolve ASAP.

(Comments wont nest below this level)
 
 
 
 
Comment by Charles
MyAvatars 0.2

November 6th, 2008 at 7:20 am

Did member search disappear? I have tried to search for a member, but all I get is my profile….

Comment by Melissa
MyAvatars 0.2

November 6th, 2008 at 4:45 pm

Charles,

If you know the ID of the user you’re looking for you can go to http://profiles.yahoo.com/THEIRID (replace THEIRID with the user’s ID– so my ID would be http://profiles.yahoo.com/yprofileblog)

This will allow you to view their profile and see what the user has set to be visible in their profile.

Unfortunately, at this time, the member search feature is not available.

-Melissa

Comment by waldowoc
MyAvatars 0.2

November 7th, 2008 at 12:58 am

It “would be”… if it exixted, right? :-) When I read that, I thought, “oh cool, I’ll be able to see an example of a working profile”. No such luck, profiles.yahoo.com/yprofileblog doesn’t exist. :-(

Since I have no access to my profile, is there a working example to tour in order to see what Yahoo!’s optimal vision is? Is there some profile I can go to that epitomizes the new profile?

Comment by Melissa
MyAvatars 0.2

November 7th, 2008 at 9:11 am

Valid question. If you want to see a full profile filled out, you can check out my demo profile.

I’d hardly call it a “perfect profile” but it’s a filled out profile and might give you what you’re looking for.

So my main profile is: http://profiles.yahoo.com/profilesmelissa

But my aliases which are linked and searchable and tie back to my main ID are:
http://profiles.yahoo.com/melissasotherprofile
and
http://profiles.yahoo.com/yprofilemelissa

Hope this helps.
-Melissa

(Comments wont nest below this level)
 
 
 
 
Comment by Shyanne
MyAvatars 0.2

November 6th, 2008 at 7:43 am

Would it be possible to remove the ’send a message’ or ‘invite to connect’ from the main profile page? It would be nice to see these two items as options when you edit the ‘basics’ section of your profile by being able to select if you would like to receive messages or invites. In the last couple of weeks my email has been overloaded with both messages & invites from people I do not know, and do not wish to know (some of them pretty creepy!)

Comment by Melissa
MyAvatars 0.2

November 6th, 2008 at 3:40 pm

Hi Shyanne,
Great suggestion– I’ll pass it along.

-Melissa

 
 
Comment by andrew52547
MyAvatars 0.2

November 6th, 2008 at 12:47 pm

When are you scapping this and going back to what we had before?

Comment by Melissa
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November 6th, 2008 at 3:39 pm

Andrew,
We’re not. We’re going to continue to make improvements and updates to the new profiles service but will not be returning to the old profiles service.

You’re more than welcome to provide your constructive criticism and feedback here and help shape the future of profiles on Yahoo!, but we will not be returning to the old version of profiles.

-Melissa

Comment by HJR
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November 6th, 2008 at 8:14 pm

Wait! I have this vision of Ford recalling all of their cars and replacing them with ‘new and improved’ cars that have no brakes! Their customers would be involved in huge bloodbaths as they killed and maimed hundreds and thousands of people! Their customers would contact Ford and insist that they get the old cars back, the ones with brakes. And Ford would say, scr*w you, you’re just the customer, what do you know about what you like? You’re going to take the new and improved car and like it because we said you should!
Does that sound realistic? Of course not, it’d never happen in the real world. Yahoo doesn’t live in the real world. Just a fantasy downgrade world.

 
Comment by David
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November 13th, 2008 at 8:16 am

Many years ago, a recurring theme of the Business classes I took in college was that driving customers away is BAD. So in that vein, here’s some constructive criticism: fire the person whose idea this was, and ditch what is clearly an ill-considered and hateful program. It may not be too late to salvage your customer base. Anybody remember “New Coke?”

 
 
 
Comment by Joe
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November 7th, 2008 at 1:07 pm

It seems Yahoo wants to make money out of everybody by setting our profile to what they now call “Public”. If anybody wants to add any “Private” features, they will now have to “subscribe” for it. I think all they are trying to do is gain profit from their broken website. Think about it, They have not even fixed their chat-room which is filled with bots, but they want us to pay for that feature or “Subscribe” to it. They even have the time to go through each account and shut some services off, but they dont have the time to fix their bot issue. im tired of this website. Stay if you want, but i am leaving this place.

 
Comment by beaux
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November 8th, 2008 at 9:22 am

so now in order for me to view all my contacts profiles… id have to request them to add me to a kind of “profile view list” and have to log in to view the profile?

 
Comment by mal_igned
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November 9th, 2008 at 7:45 am

This stinks on ice.

On the Welcome to Your New Profile page it says “Control who sees what” — not exactly true, since any who click an Alias SEE THE MAIN ID! We have no control over THAT. What good is the Edit/Create Aliases link? The only choice given is Delete! Deletion is not the same as editing.

I really hate this no alias profiles nonsense. Three weeks of more than 2600 overwhelmingly NEGATIVE reactions on this blog placebo shows I’m far from alone. Yahoo has taken away one feature after another and now the only thing that worked half-way decently has been changed for the worse.

Now comes what can be considered the “official” word: “…we will not be returning to the old version of profiles.” Well guess what? Many users will not be returning, either.

 
Comment by aktivitaet
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November 11th, 2008 at 2:19 am

What a shambles – ineptitude and arrogance in equal measures on a gargantuan scale. In future years I’m sure how this debacle has been handled will make for a good case study. I can hear Jakob Nielsen sharpening his pencil even as I type. You people have wiped out all the information that was on my profile, it now has nothing except my user name. And using Groups where you want to find out about someone via their profile has become a complete waste of time. I suspect that will be next for ‘improvement’ and will result in more useless tinkering resulting in people no longer using them.

Just to chime in on the overwhelming chorus of what users actually want – the old service. Not interested in this ‘new and improved’ service no matter how much spin is put on to it via this horribly patronising corporate-speak attempt at user feedback. Yuk.

‘NEW AND IMPROVED’ – DO NOT WANT!

 
Comment by Sue Widemark
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November 11th, 2008 at 5:52 am

Does anyone find the new yahoo profiles to be of little use to list owners? I filled out mine again and all it shows to a person searching profiles is, that I’m a female, my age and where I live. They took out the “favorite links” (which was a REALLY NICE FEATURE) and showing the other information like interests etc. I haven’t searched preferences to see if I can SHOW this to everyone but surely most folks who are more technology- challenged will NOT find this option.

As far as the “friends” concept, can the good folks at yahoo understand that:

1. Many of us are NOT interested in – yet another – clone of Myspace or facebook, and
2. that is of NO use to list owners where the old profiles used to be a great tool for discerning a person’s eligibility for membership in an email list and also in trying to understand their actions in the group i.e. apparently generally speaking, only “friends” of the person are privy to “interests and other” information.
3. a person could get around the profile to provide MORE information by using the favorite links which were available to everyone who looked.

To determine list eligibility, I need to know a lot more info than just a person’s age. And now, of course, the profiles are even more difficult to fill out than before so less folks are using them. :(

I know the yahoo folks do read this and are somewhat sensitive to comments and critiques so thus the reasoning for my message here. I truly hope you consider making the new profiles “myspace clone” an OPTION for those who want it but consider retaining the old profiles for those who want them also and too, I hope you reconsider re-adding the favorite links feature to be available for all to see because that was very useful to list owners.

thanks for reading this and for BEING sensitive to the needs of yahoo users,
Best,
SueW (owner of 14 yahoo lists)

 
Comment by Frank Hentschel
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November 11th, 2008 at 2:06 pm

November 11th, 2008 at 1:52 pm

My profile has been “unsearchable” and “cannot be retrieved” for weeks. I have sent 6 emails via the profiles help pages. Half got an autoresponse promising a reply soon, Nothing. others got no response at all. The last one sent 9 Nov was returned as undeliverable. So now even the email help is broken. I don;t really anticipate an answer here either, We’ll see.

Frank H.

 
Comment by David
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November 13th, 2008 at 8:08 am

Did it ever occur to the powers-that-be at Yahoo that perhaps the users preferred the level of anonymity provided by the old profile system? If I wanted a clone of Facebook, I would have joined Facebook. If I wanted all my life details on my profile, I would have added them and made it searchable. Whoever made the decision to force all members into the cookie-cutter needs to be fired.

Comment by stevewho
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November 16th, 2008 at 5:05 am

Good call, David. For me, the ONLY value in Yahoo was the profiles that allowed anonymity and a number of aliases–each one slanted toward groups I was in. The new profile system takes that away, so why even bother with Yahoo? I have a MySpace page and will go there for social networking. By not doing any kind of marketing or research, Yahoo gave us what we did not want or ask for….and what other sites already do much, much better.

Since this is a negative comment, I know “Melissa” won’t respond.

 
 
Comment by Brian Phelps
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November 13th, 2008 at 10:53 am

I’ve had a Yahoo account for more than 10 years, and my profile when I am logged in as myself is not even blank, it says,

“We’ve launched a new profile on Yahoo!. Your profile is currently marked as unsearchable. If you want to make your profile searchable, please update your search settings.”

Update my “search settings”? What kind of gibberish is this? I didn’t change anything. Yahoo changed things. I don’t see the challenge with converting a bit of meta-data to a new format? I’ve used Yahoo services less and less as my email account has become burdened with nothing but spam, and as my personalized services became less and less useful.

I administer a Yahoo group as well, and one thing I counted on was being able to check how long a prospective group member has been on Yahoo. Now this information is no where to be found!

This new profile is NOT a step in the right direction!

 
Comment by Brian Phelps
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November 13th, 2008 at 11:05 am

A few months ago Netflix moved to make a “enhancement” — fortunately pre-announced — to how their profiles worked. After an equally loud and disastrous response by the user community, they relented and retained the feature. Will Yahoo learn from Netflix’ experience, or blunder on blindly, ignoring their customers?

Comment by HJR
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November 13th, 2008 at 5:58 pm

They’ll ignore it. Yahoo doesn’t care at all for the customer. Obviously if they did they’d have switched it back by now. They are determined to force the downgrade on us.

 
Comment by Udont Needtoknow
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November 13th, 2008 at 6:56 pm

yahoo won’t learn and won’t do anything to reverse this. I just figured out what they are up to. They want to get rid of all of the users that have been on yahoo for more than a few years. I’m sure you’ve heard the phrase “out with the old, in with the new”? They want a younger user base then all us “old” folks.

 
 
Comment by A.W.
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November 13th, 2008 at 7:08 pm

I dont want a profile shown at all
I do not want people sticking their damned noses in my business.
If I want people to know something about my frigging Email address , my life , or my current activities then I will tell them.

I want a way to remove the thing period.

 
Comment by Jim
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November 14th, 2008 at 8:21 pm

I rarely check in on my profile but I followed a link to it from the one group I’m in. And it’s blank! Which probably explains why all the other profiles I’ve looked at from the group are blank. I don’t know what you think you did to keep stuff intact, but it doesn’t appear that it worked. I had a nice but simple profile that let people like other group members see who I am. I doubt many people looked at it, and it was adequate for those that did. That is ALL I WANT from Yahoo. I don’t need yet another social network site or community. I’m not going to bother rebuilding a profile, and it appears many others have not bothered either. You didn’t do anyone, including yourselves, any favors with this change and the loss of profile info that came with it. In your effort to compete with Facebook and MySpace and such you’re only going to lose the use people were making of your site before.

 
Comment by onetxaggie
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November 16th, 2008 at 1:53 pm

How do you search for other yahoo messenger users? The old yahoo advanced search page had ways to search for users that were online, by sex, by location, by interest etc. Of course it very seldom worked which was typical of yahoo.

 
Comment by Angel
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November 16th, 2008 at 8:01 pm

I truly think the date you originally created your profiles should be added back. We have many groups and at times we are forced to remove or ban members for various activities. Since the changes we now have tons of people requesting to join the groups and without this knowledge we are not sure if their accounts were newly created or long standing ones. People that have been removed or banned will now simply create a new account and re-apply to your group and we have no idea now if they are new people wanting to join or the ones that created trouble on our groups. Please PLEASE consider adding this back to our profiles. We are trying to run great groups and keep potential trouble in them, but this is now making it impossible for us. Thank you for considering this.

 
Comment by Vivi
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November 18th, 2008 at 4:59 pm

My issue is with the language of profiles; it used to be that when you clicked on a profile you were taken to a profile page that was in the language the individual concerned signed up in. Now everything is in english (I assume if you sign in on a english yahoo site). This doesnt help me ; I play dominoes and enjoy greeting my opponent in the language their langauge (I speak 6 languages so that covers a good majority of players lol) now there is no way of knowing what language to address people in sheesh so much for progress…

 
Comment by Smiley
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November 19th, 2008 at 11:29 pm

every time I try to view my OWN profile, and yes I’m signed in… it either says “there’s nothing here to see go to your profile”, or “Sorry, this profile cannot be retrieved at the moment. Please try again.” I can’t open my settings either cuz it tells me the same thing. I’ve tried every way possible to get into my profile and it won’t let me. Please tell me how to fix this I’m at my wits end!!!!!!

Comment by Melissa
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November 20th, 2008 at 9:20 am

Smiley,
Have you ever been asked to import in/enter in your contact information? Did you start off at http://profiles.yahoo.com ? or, did you go straight to http://profiles.yahoo.com/YOURID ?

If you went straight to your id that could be why you’re in this loop. If not, shoot me an email and I can help you better offline than through comments on the blog

yprofileblog [at] yahoo [dot] com

-Melissa

 
 
Comment by Dee
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November 20th, 2008 at 10:20 pm

I am a group owner that has been having some trouble with the new profile system. I have members that are in pending until this is either fixed or they give up. My group is an age-secure group and we are required to view the member’s age (at least) before approving or denying the applicant. HELP please!!

Comment by Melissa
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November 21st, 2008 at 9:08 am

Dee,
If your group is behind the adult wall filter (i.e. you classified it as having content not appropriate for users under the age of 18) you don’t have to worry about verifying the ages of users. Yahoo! does this automatically on the back end, and any user who enters their age as under 18 will not be able to join, let alone search for your group.

In the past, Moderators who screened based on the self-entered age information did so as an added layer of “safety” that they vested upon themselves. This was never necessary.

However, if your age requirement is not because of adult content but is purely because of the group’s focus, your best bet is probably to ask the petitioning members to fill out their profile and reveal their age before approving their membership.

-Melissa

Comment by not_dick
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November 22nd, 2008 at 7:05 pm

Can we have a simple, text, emailable, groups files listable step-by-step how-to, so prospective mebers can fill out their profile so Age and Location show on the Groups page.

I get at least one “I’ve done that” a day from prospective members whose details do not show in the pending members list.

The requiremnet to fill in your age (and location) is the best defense my groups have against spammers. Only a small percentage of Spambots fill out profile detais.

 
 
 
Comment by Kevinap34
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November 21st, 2008 at 1:06 am

I haven’t read the whole list of commentary. I’m going to speculate the reason why the profiles are all in one account so that Yahoo can regain control over the spammers who use countless anonymous alias to flood the chat rooms and clog the emails.

It’s an obvious drain on yahoo’s servers and black eye to their reputation as breeding ground for spammers.

I’m just confused why they don’t just limit the amount of alias per account. I can’t imagine someone using more than 3 different alias. If you need more then register another email.

I think the 360 profile/blogs, whatever you want to classify them are total failure. Far too cluttered and and not worth maintaining.

Comment by Melissa
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November 21st, 2008 at 9:04 am

Kevinap34,
There is currently a limit on the number of aliases one user can have. I believe the cap is at 6.

The change for profiles is due in large part to Yahoo! moving towards a more open and social platform and strategy, and changing profiles was just the first step in this process.

-Melissa

 
 
Comment by Vivi